Floor Manager

Here at COS we are recruiting a Floor Manager to join our fantastic team in Stockholm
About COS...
COS is a fashion brand for women and men who want timeless, modern, functional and considered design. Offering reinvented classics and wardrobe essentials, we create pieces that are made to last beyond the season. Since launching in 2007 we have opened stores in over 40 countries worldwide, all in carefully considered locations, applying a design concept that preserves the buildings’ original features whilst creating a modern, contemporary space.
Job Description
About the role…
Although every day will be different, some of the things that you will do regularly include:
Offering customers a high level of service, through styling advice, product knowledge and store experience
Analysing selling information and working with the store manager, maximise the sales performance of your department
Leading a team of sales assistants to achieve excellent standards of service
Supporting recruitment and ensure induction and training to new starters is carried out
Assisting the store manager to identify future talents and putting together development plans to support their progression
Overseeing store operations
 Being a COS brand ambassador and providing the best experience for our customers.
Stepping into the role of Store Manager in their absence

Qualifications
About you...
To work as a floor manager, you should have previous management or leadership experience plus the qualities below.
Minimum 1 year management experience within a retail environment.
Excellent communication skills and the ability to lead, train and develop a team
Customer focused
Self-motivated & positive
Adaptable
A genuine interest in others
Open to learn about and sell our products
Excellent planning and organisational skills
Good analytical and problem-solving abilities
Excellent commercial abilities and interest in fashion retail.
Ability to work a flexible schedule including early mornings, weekends and evenings when required


Why choose COS?
When you first join COS we will give you a full introduction, excellent training, and a mentor that will support you during your first days, weeks and months. In addition to this you will also receive lots of fantastic benefits including;
Clothing uniform allowance
Discounts across H&M group
Annual health allowance



Our Culture
Over the last 10 years we have carefully built a culture where our people are supported, inspired and encouraged to be the best they can. Our brand is creative, forward thinking and modern; choosing longevity over passing trends.
We set the bar high at COS; we are committed to recruiting great people, offering an environment where talent is recognised and valued. We believe that a diverse workforce plays an important role in the success of COS. We celebrate individual differences and appreciate the contribution that all our colleagues make.