Front Office Manager

Front Office Manager

Arbetsbeskrivning

The Radisson Blu Airport Terminal Hotel is located within easy walking distance of all the Stockholm-Arlanda Airport (ARN) terminals. The on-site On My Way Brasserie & Bar provides a daily Breakfast Buffet featuring Scandinavian and international morning favorites. For lunch and dinner there are a variety of delicious à la carte items, from traditional Swedish favorites to international classics, all with a touch of French cuisine.

Each of the 260 soundproof rooms and suites at the Radisson Blu Airport Terminal Hotel offer stylish and modern décor and guests enjoy free access to the fitness center, plus a business center and children’s services. The hotel also features 36 well-equipped meeting rooms, with the largest accommodating up to 80 delegates.



Front Office Manager - Maternity Cover
We are looking for a driven person to cover for our current Front Office Manager starting in November 2021 until end of 2022.

Does the hustle and bustle of life excite you? Is guest service your ultimate passion? If you say Yes I Can! here at the Radisson Blu Airport Terminal Hotel, we’re looking for people just like you!

At  Radisson Blu Airport Terminal Hotel, we are one team and make memorable moments for our guests.

Our first class Front Office Department is the heart of the house, and our Front Office Managers exude patience, empathy and personality to host the show through a well-rehearsed, people focused and empowered team.
A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation.

Key Responsibilities of Front Office Manager:


In this role you will report directly to the Operations Manager
Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation
Overseas and participates in the prompt and courteous check in and check out of guests
Utilises leadership skills and motivation to maximise team member productivity and satisfaction
People developer/exporter

Requirements of Front Office Manager:

Proficient in all Front Office and Guest Relations procedures to be a resource when needed
A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
Commercially aware
Driven and ambitious to inspire the team to consistently deliver and exceed service standards
Clear thinker with excellent communication abilities
Strong working knowledge IT and hotel systems
Is fluent in both the Swedish and English language


If creating memorable moments is your passion, then check in with us and say Yes I Can! Come join us and Make Every Moment Matter!

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