Arbetsbeskrivning
We are looking for a Full Stack Engineer who will sit within our Engineering team and work side by side with Customer Success every day. This role is designed for an engineer who wants to be close to customers, understand real business challenges, and translate recurring needs into reliable and scalable technical solutions.
This position combines technical craftsmanship with business impact. You will identify patterns behind customer requests, remove manual work through automation, and design long term solutions that help our Customer Success organization scale. The role requires close collaboration with engineers, product, and customer success to ensure that what we build creates measurable value.
What you will do
- Design and develop technical solutions that automate recurring tasks and remove friction for customers and internal teams.
- Build internal tools and services that improve the daily workflows of the Customer Success organization.
- Create integrations with platforms such as Planhat and other systems in our ecosystem.
- Transform ad hoc customer requests into stable, reusable product capabilities.
- Support advanced data exports, reporting, and technical investigations when deeper expertise is needed.
- Identify opportunities to make Jobylon more data driven, proactive, and operationally efficient.
- Work closely with Engineering and Customer Success to deliver practical solutions with clear business impact.