General Manager - Delivery

HCL Technologies Sweden AB

Göteborg

OBS! Ansökningsperioden för denna annonsen har passerat.

Arbetsbeskrivning

● Reporting to – EVP, Global Practices & Delivery (GPD)
● Team size influenced is around 1,250 consultants (Org size – 1,500+)
● Stakeholders managed – EVP, CFO, CIO, Co-Founder & CEO
● Lead Services teams with a focus to deliver on tight SLAs/QoS, enabled by the right Governance models (Build-Ops Handshake management, Metrics oversight and Performance Improvement projects); deep experiences with Billing, Customer Care, ERP, Dealer Management, Analytics and Fraud Management
● Team player, adaptive to new challenges, networked within and outside the firm (Tech cos & Consulting firms)
● Aligned to organizational goals