German Client Consultant | Tourism Sector

At Speakit we are searching for German speakers to work as German Client Consultants for one of the leading tourism industries worldwide!
Imagine a work day, during which you will deal with one of the biggest pleasures in life; traveling.
On top of this, you will do it in Athens, Greece, the city where sunny and summer days are not the exception but the rule!
What about working in a modern and stimulating office environment in the heart of Athens?
We think it would be amazing!
Do you agree?
If yes, kick-start your career in the tourism industry today!
Responsibilities
In this German Client Consultant role, you will have to:
Receive and process incoming calls, emails and social media requests
Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
Be the first point of contact for one of the leading tourism industries by resolving basic questions and queries of it'd clients
Report technical issues, customers’ complaints and other problems

Requirements:

Native or near-native level of German (oral and written)
Very good command of English
Experience in the customer service sector will be consider as a plus
Computer literacy
Excellent communication skills and a can-do attitude
Quality focus and multitasking in a fast-paced environment
Ability to manage change and work under pressure
EU Passport
Availability to start working as soon as possible and from our client's premises in Athens

Benefits:

Competitive monthly salary
Monthly performance bonus
Meal vouchers
Full time position
2 extra salaries per year
Public and private medical insurance
Equipment provided to work from home
The chance to work in a highly paced environment and grow professionally
Opportunities for internal promotion


Required language: German