German Customer Advisor in Sunny Athens

Discover Athens—a city of timeless history and dynamic modernity. Join us as a Customer Advisor and experience outstanding career growth, stunning views, and a rich Mediterranean lifestyle. Athens is calling!
As a Customer Advisor, you’ll provide exceptional support, resolve queries efficiently, build strong relationships, and exceed quality goals—all while contributing to a positive customer experience and team improvement.
Your responsibilities could be:
Customer Support: Provide the highest level of assistance to customers via phone and email on a range of issues.
Accurate Information: Deliver precise, valid, and complete responses by following established procedures.
Query Ownership: Take responsibility for customer inquiries, ensuring timely resolutions and responses.
Quality Goals: Meet and exceed service quality standards, compliance regulations, and productivity targets.
Team Alignment: Follow management direction and contribute with constructive feedback.
Your bonus package:
Accommodation support: Help with the relocation process and free accommodation provided for the first month!
Competitive Wages: Enjoy very competitive pay and job stability.
Training: Fully paid training to set you up for success.
Healthcare: Access private healthcare for peace of mind.
Growth Opportunities: Continuous learning and career development.
Diverse Culture: Work in a safe, friendly, diverse, and tech-driven environment.
Team Spirit & Wellness Program: Join an international team with celebrations, skill-building initiatives, and team events, while enjoying the EverBetter wellness program, including an on-site fitness room and a personal trainer.
Requirements:
Proficient level in German (C2)
Intermediate level of English (at least B2) both verbal and written
Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
Analytical and problem-solving skills with strong attention to detail
Must hold EU citizenship or a valid work permit for Greece

About our client:
With 170,000 associates worldwide, our client powers the best experiences for over 750 of the world’s leading digital-first brands. Using innovative solutions, advanced technology, and expert support, they ensure smooth and meaningful interactions while meeting the unique needs of their clients on a global scale!