For our customer we are now looking for a German Customer Success Agent.
About the company:
Anyfin is a thriving start based in Sweden, where it makes it easy to save money on installments and credit cards. Putting an end to expensive financial products and catching generations tired of traditional banking.
Anyfin is a small but fast-changing team with 80 employees who are specialized in design, programming, artificial intelligence, customer success and credit guarantees.
Working for Anyfin is an exciting journey where all are close to the decision making and development of the company. We are constantly exploring new ways, failing fast and challenging ourselves to use. We never solve.
In your role as a Customer Sucess Agent you are going to work with tasks such as translations, improving processes and find the best way to grow the business in Germany. You are going to analyzing and evaluating more complicated customer applications to deliver suitable offers. A lot of communication will take place with customers by email, phone, chat and social media.
Main tasks and responsibilities
- Communication at Germany will take place with customers by email, chat and phone
- Analyzing and evaluating more complicated customer applications to deliver suitable offers
- Translations, improving processes and find the best way to grow the business in Germany
Start: August/ September
Extent: Full time
Working hours: Different times according to schedule each week (40 hours). The times are scheduled between 08:00 am- 08:00 pm.
Location: Central in Stockholm
As a person you speak fluent German and English, it is an advantage if you speak swedish also. We are happy to see that you have worked in service before. It is an advantage if you have previous experience of customer service but no requirement. As a person you are willing to take initiative and learn all the time. You are self-motivated, fearless and have a great desire to contribute to the team and spread a positive atmosphere around you.
For over 30 years we have been the change maker for a more soft skills driven work-life within talent acquisition, assessments and advisory. We operate globally with customers, consultants and candidates from North America to Singapore with headquarters in Brighton, Stockholm and Helsinki. At Clevry we have over 150 soft skills certified recruiters, business psychologists and experts at your service.
Clevry thinks your soft skills are as important as your hard skills. Do you want to know more about your soft skills and how to optimize them?
As you apply for this position you have the possibility to answer a questionnaire from us about your soft skills. The questionnaire takes approximately 10 minutes to fill out and generates a feedback report (in Swedish) that highlights your soft skills. This report can be used for both personal and professional purposes.
Both questionnaire and feedback report are sent to your e-mail inbox.
We screen candidates continuously and the position could be filled prior to last application date. If you have any questions regarding this position or this recruitment process, do not hesitate to call us on + 46 (0) 70 417 92 81 (tel:46%20(0)%2070%20417%2092%2081). Does this role sound like a good match? Please apply today.
Follow us on LinkedIn: (https://www.linkedin.com/company/clevry-se/)
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