German speaking Customer Service Agent to Jollyroom!

Sprichst du fließend Deutsch und liebst guten Service? Dann hast Du jetzt die Chance, Teil unseres Kundenserviceteams bei Jollyroom zu werden. Wir sind ein hochmotiviertes Team, das gemeinsam Spaß hat und erstklassigen Service liefert.
Our German team consists of 11 great employees who work towards the German and Austrian markets. They all have different experiences with the common factor that everyone has previously worked with customer service. They are goal oriented, have a solution-focused approach and are proactive. We are now looking for you that are fluent in German, both speaking & writing, and possess similar experiences and qualities.
As a customer service agent, you have the following working tasks:
Interact with and assists customers over phone, email, chat and social media.
Handel complaints.
Participate in activities to develop the service department
Contribute to a great working atmosphere

We as a company offer you:
An entrepreneur-driven business with a youthful and vibrant environment
High speed development and an exciting industry with great potential
Career opportunities
Collective/Union agreement
Location near Gothenburg; 15 minutes by car to the city
The opportunity to work on site or on remote from your home

Practical information
Initially from 1/8 2021 to 31/1 2022, with a good possibility of continuation
Full time position (40h per week)
Working hours: Monday-Friday and Sunday 8-17 (1-2 Sundays per month)

Location: Gothenburg, Sörredsvägen 111 or remotely (within Swedish borders). The introduction takes place at our office in Gothenburg for a week, where we cover your hotel cost.
Jollyroom is a Swedish corporate and the company language is Swedish. Therefore, you must understand Swedish.
For questions contact: Eva Lidbrink, eva.lidbrink@jollyroom.se

Does this sound like a job for you and you have the right requirements? Do not hesitate to send you application as the position might be filled before the last application day!
As part of ensuring high quality in our recruitment processes, we carry out tests, check reference and do a background checks.
We currently decline contact from all external recruitment and advertising providers.
Do you want to know more? Below you will find a selection of articles about Jollyroom:
https://logistra.de/news/nfz-fuhrpark-lagerlogistik-intralogistik-skandinavischer-onlinehaendler-jollyroom-expandiert-49747.html
https://www.ehandel.se/jollyroom-fick-5000-ansokningar-raknar-med-en-halv-miljon-order
https://www.ehandel.se/ole-sauar-lamnar-vd-rollen-i-jollyroom-han-tar-over