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K2 Corporate Mobility is an independent global mobility expert, providing comprehensive services to corporate clients relocating their employees. We manage and broker services through our global partner network and strive to be a true business partner – an extension of our clients’ HR function. We provide one accountable point of contact for HR teams and assignees throughout international relocations. Headquartered in Weybridge, UK, K2 serves every location worldwide via our regional hubs located in North America, Europe, Scandinavia, Middle East, Africa, Asia and Australia. Managing a global network of over 1,000 specialist approved partners worldwide, K2 specialises in delivering an extraordinarily high standard of service on every assignment. We’re independent, ambitious, entrepreneurial, diligent go-getters and we believe in delivering only the best for our customers. What sets us apart is our people. We employ the best and allow them to be the best they can be.
More information can be found at: www.k2corporatemobility.com
As a specialist at K2, you are responsible for organizing and managing all aspects of an international relocation serving as the assignee's primary point of contact.
You are meticulous and organised in your work with a proactive approach to every component of an assignee's move. As a team member, you will contribute with solutions to issues and identify process improvements.
You proactively support and share the ownership and accountability of your assigned client accounts assisting the appointed account manager.
In your role and areas of responsibility you demonstrate commercial awareness and work in line and towards K2’s vision of service excellence.
The job role will require you to develop a relationship with K2 Corporate Mobility’s existing clients, proactively managing their international relocations in a fast paced environment. You will act as a point of contact for both assignees and HR contacts, and be accountable for shipping and destination services throughout individual relocations- presenting quotations, booking third party vendors, confirming schedules and retaining contact.
Main Duties and Responsibilities
Initiate, manage and coordinate all services to be delivered. This includes, but is not limited to, the following:
House Hold Goods
Assume responsibility and accountability ensuring all services are delivered in a timely manner and in compliance with company policies and guidelines. Close follow up until full case completion and support K2 global teams is essential to productive team work.
Ensure all files are set up in accordance to K2 & Client policy and data is completed accurately and promptly where all information is recorded in a timely manner.
Aim at all times for high service delivery, at every client touch point, generating enthusiastically satisfied clients and uphold K2 values.
Full Time Position
Located in Malmö, Sweden
Strong attention to detail and accuracy with data management.
Excellent written and verbal communication skills.
Consultative and pro-active approach.
Be able to think quickly and creatively.
Effective time management and organisational skills.
Able to be flexible in a changing working environment.
Ability to pro-actively work with third party vendors.
Ability to display confidence and professionalism in all client interactions.
Additional Requirements to perform work effectively
Advanced skills in Microsoft Office (Excel, Power Point, Word and Outlook).
Excellent Presentation skills.
Global travel when required.
Additional language skills would be advantageous.