HR Administrator with Swedish

Accenture s Services workforce is a dedicated team of people who work on outsourcing engagements.These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development ad maintenance, help desk services and HR.We not only maintain key business functions for clients, we constantly seek to improve them to help our client s move ahead of the competition.

HR Administrator with Swedish
This position is responsible for direct and indirect contact with the customers of the client and aims to provide superior service in terms of fulfilling transactional activities and optimizing information resolution (contact centre, payroll, recruitment, contracts, personnel administration, etc.).
Furthermore, HR Administrators may be requested to be involved in cross-training for other processes or client, off-cycle transactional activities or continuous improvement projects.

Responsibilities:
- Function as a the first point of contact with the customer in the contact centre
- HR administration systems
- Work strictly to agreed upon processes
- Process inbound and outbound emails to customers
- Actively contribute to knowledge sharing within the team
- Actively participate in the identification of opportunities for process improvements
- Be involved in performing internal controls for quality assurance
- Support and sustain positive work environment that fosters team performance through own work and behavior
- Complete special projects as assigned
- Perform ad hoc tasks when necessary
Requirements:
- Minimum High School degree - preferably in HR field
- Fluent knowledge of Swedish language
- Good knowledge of English language
- Knowledge of other Nordic language is nice to have
- PC skills (Word, Excel)
- Experience in service delivery
- Understanding of Business Process Outsourcing
- Excellent client handling skills
- Excellent communication and interpersonal skills
- Strong displayed problem solving and analytical skills
- Self-Motivated, positive attitude and approach
- Flexibility to take on additional responsibility and tasks

We offer:
- Position in one of the world s leading global companies
- Fabulous location - centre of Prague, Czech republic
- Professional growth based on performance
- Training program/curriculum
- Wide range of benefits - 5 weeks of holiday, meal vouchers, recreation/wellness vouchers, pension/life insurance etc.
- Relocation package - free flight ticket to Prague, visa arrangements, assistance in finding accommodation and additional one month salary payment

For open positions in Accenture Prague visit - www.accenture.cz/career