Inbound Sales - Swedish Team

Location (Country): Ireland Location (City): Cork Salary: Base salary + commission (market based) + Relocation Package + Free flight ticket to Ireland Benefits: - VHI Plan B 50% for first 6mths and 100% thereafter - Eligibility to join the Stock Purchase Plan, - Ability to buy products at reduced cost - Pension Plan - Life Assurance The client's World Wide Online Store Sales team is looking for motivated, outgoing and tech savvy individuals who want to offer an unparreled customer experience over the phone.Responsibilities --------------------------- . Learn about Mac and become an expert on Mac product features and related accessories .Understand our Digital Lifestyle strategy and how Mac fits into this .Provide consultative sales solutions to customers based on their needs, following the Online Store Customer Engagement model .Understand how to leverage multiple sources of information to stay current on product features and technology changes .Understand how to appropriately set the customers' expectations after they have placed their order, e.g."what happens next," to ensure a favorable end-to-end purchasing experience .Enter new Sales orders into the appropriate system(s) where appropriate . Seek to build rapport with customers so that they will actively seek the agent to process their next Store requirement.. Achieve sales goals set out on a quarterly basis while providing an excellent customer experience Skills ------------------------------ . Function comfortably in a fast-paced, performance-based call centre environment where calls are monitored, recorded and assessed.. Flexible Schedule, ability to work evenings or weekend hours. . Customer-focused, detailed-oriented individuals . Consultancy and Solutions focussed . Comfortable working with ambiguity . Has excelled in a customer facing environment . Has experience with both Mac and PC Experience --------------------------------- . Ideal candidate will have experience using PC, Mac, iTunes and iPod . 1-2 years proven sales ability . Ability to provide a great customer experience . Experience with working with cross-functional teams .Professional verbal and written communication skills .Basic reading, writing and math skills; college degree a distinct advantage . Must have a technical aptitude, computer literate and quickly learn new applications Please send us a copy of your CV in ENGLISH and in Microsoft WORD format.