Intern: Online Customer Service: ENG & SWE speaking

ABOUT US
Orange Sky AB is a Stockholm based e-commerce company founded in 2012. The company currently consists of 4 fast growing brands - Sudio, Gaston Luga, Marc Mirren and Mighty Solo - and has a track record for fast scaling of new brands internationally. Today the group of brands has 78 co-workers in Stockholm Sweden (headquarters) and 29 co-workers in Zhongshan China.
Driven by ambitious and motivated founders and co-workers, the company culture is creative and collaborative where new ideas and initiatives are encouraged. As a growing international company, we are always open for new young professionals to join our Orange Sky family. You might be one of them; after all, you are reading this, right?


JOB DESCRIPTION
Keeping customer satisfaction high is a top priority at Orange Sky and we are now looking for someone to help our team at Marc Mirren and Mighty Solo during peak season. Today our team consists of 3 people. Your responsibility will be to ensure that our customers have a good overall experience. In this job you will learn about the latest strategies and softwares for customer service.


This position stretches during the period of October - January with potential for extension. The placement for this job will be at Orange Sky's headquarter in central Stockholm, Sweden.


REQUIREMENTS
Fluency in English & Swedish
You are tech-savvy.
A positive attitude and willingness to exercise initiative.
Must be able to work well individually and in a team.
Ability to adapt to a changing environment and handle multiple priorities.
You consider yourself to be reliable, patient and attentive.



PREFERRED SKILLS
Previous customer support experience in an online environment.
Familiarity with Zendesk, helpdesk software and logistics.
Working proficiency in multiple languages



For this job your personal attributes will be much more important than education and previous work experience.


Please send your application and questions to career@marcmirren.com
Applications will be assessed continually.