Internal IT-Support Team Leader / Coordinator to Polarium

About Bravura:

Bravura is a staffing and recruitment company for organizations that want to find Next Gen Professionals. We have lots of job opportunities, especially for you at the beginning of your career with 0-8 years of experience. Through us, you can work as a consultant or be recruited. Find your dream job - we help you succeed!

About the job:

This is a consulting assignment with good opportunities for recruitment. In this role, you initially get a job with Bravura, and it is stated that Polarium intends to offer you a job with them in the long run. This gives both you and Polarium a good opportunity to get to know each other and evaluate how you feel about your collaboration.

About the company:

Polarium is a Swedish company founded in 2015 dedicated to providing the best performing, safe and sustainable energy storage solutions (batteries) built on lithium-ion technology.

Their headquarters and R&D center are situated in Sweden and the manufacturing in Mexico and Vietnam. Through its global sales channels and representation in the US, South Africa, Sweden, UK, New Zealand and Indonesia, Polarium serves customers worldwide. Today, their market-leading solutions are in use on all continents and in all climate zones.

Polarium has been recognized as one of the fastest growing companies in Europe by the Financial Times’ annual FT1000 ranking. With Polarium ranked seventh, the list highlights the company as the fastest growing in the Nordic region.

Tasks and responsibilities:

As a Team Leader for the internal IT-support you will both lead a team consisting of two employees and at the same time support the Polarium employees with their daily requests on computers, office devices and software. Primarily focus will be on supporting the approximately 100+ employees in Sweden, but there is also a global responsibility to support employees in other locations. Actual tasks will be installing, configuring, and supporting client hardware & software (Microsoft / Mac). Support client mobile phones (iPhone / Android). Handle user accounts, office printers, scanners, video meeting system and office 365 application. You will also be responsible to respond on time to service issues and request and onboard new employees from and IT perspective.

Education, Experience and Personal characteristics:

• At least 4 years’ experience from working with IT support in a similar role
• Great interest in leadership
• Hands-on experience on client hardware and software
• Fluent in Swedish and with excellent English-speaking skills
• High School or equivalent diploma

To thrive in the role, you need to be motivated by solving problems and tackling challenges while you take great ownership of your responsibilities, the execution of these and ensure that it is completed on time. You have an open attitude towards other people and see a value in to cooperate. You are a natural leader and can easily help and support your team. Furthermore, you are motivated by solving other people's problems and you have an interest in sharing of your knowledge to others.

Other information:

Start: Upon agreement
Location: Ort
Salary: Upon agreement

Having questions about Bravura's recruitment process? You can find answers to the most common questions by clicking the link: här

Are you curious about how our recruitment process is structured? You can find more information here: https://www.bravura.se/din-karriar .

If you have questions about the service or about your registration, you are welcome to contact our candidate support on our chat, info@bravura.se or 08-400 240 50 and we will help you. Specify what position and company you are applying for.

We recommend that you submit your application immediately as we make an ongoing selection. Welcome with your application!

Keywords: team lead, servicedesk manager, servicedesk, supporttekniker, 1st line, 2nd line, ITIL, teknisk support, support, teamleader, Polarium, heltid, full-time, Stockholm