IS Facility Coordinator

Arbetsbeskrivning

UCG/ Radio Support is a consulting company specialized in support to the telecom and electronics industry. Mostly in the design/verification and test/industrializing areas. We have an office at Kista in northern Stockholm but are operating all over Sweden. For our customer we are looking for an IS Facility Coordinator. General activities: . Coordination of all local IT-activities for specific client-sites. . Coordinating a team of on-site support technicians. . Ordering of equipment . Assist with invoice control and IT budgets . Involvement in other IS projects Specific activities: . Supporting IT - systems, applications and networks . Supporting telephony systems - both fixed and mobile . Installing and testing software . Travel to other supported sites upon request, as needed . Back-up handling . Escalation of incidents pertaining to out of scope solutions . User administration on systems (mostly Windows) . ADSL installation and troubleshooting . IT Asset management . Peripheral management and support . Remote site support using remote tools . Management of local IT contracts (e.g. computer room contracts) . Assist with Business Continuity (BCP) testing and planning . Management of the cabling infrastructure . Infrastructure (LAN/WAN) - Advising Client in the Local Area Network and the Wide Area Network. - Local Server Room - Set up local application server as required - install servers with relevant LAN connectivity. Making sure everything is documented by main supplier and that the Service Desk resolver groups are being created . Telephony - Advising the site(s) in the implementations and support of the telephony system, including mobile phones, blackberries, cabling, hardware, software, drawings, contracts, patching, etc. in accordance with client's IS policies. - Advising in new technical solutions like Voice Over IP. . Maintaining security and emergency systems (i.e. camera's, walky-talkies, etc) . Hardware - Hardware Sourcing - recommend and purchase hardware peripherals - Spares Management - maintain on-site spare parts for printers, PCs, peripherals etc. . Responsible for the technical installation of some local IT systems. . Managing the facilities within the site(s) - for example security systems and meeting rooms In collaboration with main supplier: . Local install of applications and hardware, following agreed IMAC procedure. . Receive training on the new systems and processes . Provide support for the end-user training . Support for designated local applications . Installation, configuration and troubleshooting of end user devices (PCs, Blackberries, etc.) in cooperation with the main supplier Service Desk and in accordance with on-site support procedures . ADSL installation and troubleshooting . Assist with software license tracking . Managing the stock of spare equipment . Incident escalation In order to perform these activities the IS Facility Coordinators must: . Be prepared to travel to other sites when required. . Be disciplined so as to not perform activities in the main supplier scope of services . Understand that the position is not connected to a single site but in support of client IS activities in general. . Scope of the position will change depending on circumstances To achieve a more even gender distribution among our consultants we are positive to female applicants. We would like applicants to submit a detailed CV in Word-format. In this ad we are primarily looking for employees, but we also invite persons operating their own companies t

Sammanfattning

Besöksadress

Isafjordsgatan 39B
164 40 Kista

Postadress

Enköpingsvägen 14
JÄRFÄLLA, 17579

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