IT Support engineer/Internal IT engineer to customer in Stockholm!

IT Support engineer/Internal IT engineer to customer in Stockholm!
 Our customer what they do
While the tech world has moved into the future, the music industry continues to be shaped by inefficient systems of the past. At this company they believe there is a better way. Which is why today they are setting out to transform the entire industry; creating new revenue streams, consolidating the data and decluttering the admin. Unlocking the industry’s full potential by unifying it all in one truly holistic space.
This company is building a better world for music with innovative big data technology that tracks online music sources and translates them into meaningful music consumption reports for royalty collection. The solution they are building does not threaten to usurp the role of industry incumbents - it is about bringing transparency in the industry and supporting efficient royalty collection. 
What your role will be
You are a technical guru. Handling IT equipment, office networks, software tools and licensing will be your focus. You will ensure internal IT is secure and easy to use. Your daily routine will be integral to enabling your colleagues to function smoothly. These tasks will include: setting up and maintaining office equipment like networks, printers and conference room accessories. You will also support IT onboarding/offboarding processes and help your fellow colleagues with IT related issues and queries. You will manage user accounts, licenses and subscriptions in the online tools and subscriptions used within the company. Your tasks will apply to all offices and you will be required to visit locations for physical installations, when needed.

Part of the team
As IT Support Engineer you belong to the internal IT team that is a part of the infrastructure branch of our engineering department. Your team works closely with People Culture and other infrastructure teams. You will report to the Head of Infrastructure.

          Essential responsibilities
Device management / installations
User account management
Software licenses
Online tools
General IT support
Routine of handling tickets

Skills we are looking for
 
Good communication skills
Knowing Mac OS from a support perspective
General Windows and Linux knowledge
Comfortable with configuring networks, printers and other IT equipment
Experience working with device management tools
Administration experience with Google Workspace (formerly G-suite) and other online tools
Automation, scripting and programming experience is a big plus
Eagerness to learn and to develop in a role
Fluent in English
Customer support experience
 

            What does the company offer?
A unique opportunity to be part of building the Engineering function in Stockholm and work in an impact oriented, autonomous and empowered team
Great atmosphere
An experienced team to learn from, with experience in multiple startups and big tech companies
Sublime office of hundreds of square meters with a pingpong table, playroom, gym in the basement and good coffee.
And if you may prefer being on your own and working from home, that´s ok!
Swedish benefits such as pension, insurances, famous Health care allowance, phone and subscription
We are supporting work permits for employees that moved here from countries outside the EU
 

Application

Does this sound like an interesting position for you? If the answer is yes, apply today! Interviews will be held ongoing and the position may be filled before the application deadline. If you have any questions, please feel free to contact the responsible recruiter Isabelle Hyllienmark at isabelle.hyllienmark@barona.se

We look forward to reading your application!