IT Technician , Stockholm

Job description
Randstad Technologies are looking for an IT Technician to exciting client in Stockholm.
The client uses primarily Apple devices with a mix of Windows and Linux laptops as well as various mobile devices. A wide range of SaaS solutions, that constantly evolve, help improve productivity and you'll be at the forefront of supporting the user IT needs to ensure they are contributing to the company's mission.

As a consultant at randstad technologies, you have fantastic career opportunities. We offer you a stable permanent position with good development opportunities for those who show drive and interest. Working as a consultant at randstad technologies is an excellent way to build on your resume with various IT competencies. We work with both large and small customers in many different industries, which means that we can offer our consultants exciting and varied assignments in different locations in Stockholm.

Responsibilities
You will provide excellent IT-support experience to our global users working from anywhere.
Manage incoming requests and give personal and remote support on hardware and software problems to fellow employees
Maintain printers, meeting room technology and other IT related equipment in the clients offices
Administration and support of i.e Google Workspace, JAMF and centralized user management (LDAP)
Collaborate closely with other teams to make sure alignment remains on a global scale within the IT Support area
Continuously work with updating support documentation
Participate in the onboarding for new employees
Support senior colleagues in preparations and execution of vendor engagements.
On-call service will be included in the role according to the clients On-call policy.
Participate in some IT support improvement initiatives


Qualifications
You have 1-2 years of experience working in a helpdesk environment
You have experience in supporting macOS and Windows based systems and love to give personal, customer focused support to help solve technical problems.
You are familiar with client and software deployment solutions.
You have some experience of using Terminal.
You are comfortable communicating both verbally and in writing in English since that is the company language.


We believe you are a team player with a growth mindset and are a curious person and a fast learner. You enjoy diving into new technologies and tools. As a troubleshooter you are patient and when you don't have the answer you know hot to find it.



Application
Apply before 27/2, selection, interviews and presentation to the client will be ongoing. The position may be closed before the last application date, so please apply as soon as possible.

About the company
With more than 600 000 employees in 38 countries, Randstad is the global leader in the HR services industry and offers staffing, consulting and recruitment solutions in all areas of expertise. We also offer interim management, executive search and outplacement services. We have a large network of clients and candidates, which means that we convey hundreds of jobs within different industries all over Sweden. Our ambition is to be the best employer in the market. By combining our passion for people with the power of today’s technology, we help people and organizations to reach their true potential. We call it Human Forward.