Junior agil coach till bolag inom detaljhandeln, Helsingborg

About the assignment:

- Location: Helsingborg
- Duration: 7 months
- Apply as soon as possible
- Extent: 80-100%
- Please note that the mandatory requirements have to be met in full in order for us to present your profile to our Customer.


Description

The client is looking for a Junior Agile coach who can support, operate and maintain a group of platforms. You will also handle life cycle management and ensuring platform functionality and stability.

You have English & Swedish language skills.

Work tasks:

- Be accountable for operational supplier management, e.g. responsibility for operational delivery and handling system failures.
- Establish and maintain SLA.
- Establish internal and external agreements as required to fulfil SLA for the platform. Manage platform budget forecasts and drive improvements in cost efficiency.
- Help in applying best practice in service operations, continually driving to improve service and performance.


Mandatory competence and experience:

- IT Service Management
- Leadership
- Strong relationship and stakeholder management skills
- Ability to handle and explain complex situations
- Communication Skills
- Vendor Management


Preferred competence and experience:

- IT Support management
- Infrastructure
- Integrations
- Budget/Financial follow up
- Customer Relationship
- Business Intelligence experience
- Qlikview/Qliksence experience


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How to proceed with the process

- Apply for the assignment through this ad.
- State your preferred hourly rate in the application.
- Upload your CV in English in word format.
- We will revert to you if we need further information or clarification regarding your application.
- The Customer usually reverts to us within 10 working days from the last application date. We aim to get back to you promptly with any new information regarding your application or the assignment. If you have not received any information from us within this time frame, please contact us through our platform.


You will be informed about the Customer should you be called to an interview.

About Shaya Solutions

Stockholm based consultancy and competence firm with focused on IT, Management and Technology.

We focus on customer / consultant satisfaction and quality in our services offered throughout Sweden.

Our core values are Humility, Perseverance and Flexibility.

Please do not hesitate to contact us if you have any questions.

We politely decline all contact from ad vendors.