Key Account Manager

Are you passionate about solving customers' challenges and making your customers happy? Do you have a passion for selling technical solutions to both technical and non-technical people? If you're interested in making a difference in the personal safety field, in both public and private sectors, then a Key Account Manager role with us might be the perfect fit for you. Joining our Sales team of 10 people will put you at the forefront of our business, where you'll be selling solutions that ultimately help our customers create a safe and better environment.

The Key Account Manager sells and markets the Ascom portfolio to the following targeted segments:

- Prisons (personal safety and mobility solutions)

- Psychiatry institutions (personal safety and mobility solutions)

- Care homes (personal safety and mobility solutions as well as Resident Response System)

- Enterprise - larger private companies (personal safety and mobility solutions)

The position is responsible for pipeline generation and contracting strategies and tactics for developing existing and new businesses in targeted accounts, protecting current base business, and increasing market share across all business lines.

Your days will be filled with…

- Execute Ascom’s strategy focusing on long and short-term goals that increase sales and build Ascom brand equity and loyalty
- Driving customer engagements and pipeline development.
- Negotiate contract terms for sales, including pricing, warranty, legal terms, and special conditions
- Develop strong long-term relationships with key executives, decision-makers, influencers, and consultants (technical and non-technical persons).
- Lead development and execution of short- and long-term strategies to support the evolving needs of assigned territory
- Lead and manage field sales activities without direct report responsibility.
- Leading account planning and Business Reviews.
- Work closely with the Solution and Product Management teams, located both locally and globally, to execute profitable growth strategies and innovative deal-win approaches.
- Work with Sales Director to develop forecasts for opportunities (using CRM)
- Do price calculations in Ascom calculator tool and write offers.
- Represent Ascom products at relevant tradeshows and events
- Become an independent thinker able to analyze problems, formulate plans to overcome challenges, and finish high-quality work quickly. Make sound and logical decisions, choose the appropriate courses of action based on the parameters of the situation at hand, and use continual improvement problem-solving skills.

Here at Ascom…

You’re not just a number, you’re a person with aspirations, and that’s important to us. You can drive your career, and we’re here to help you do that by:

- Providing career progression through learning and development and internal opportunities.
- Giving you a real-world, first-hand experience about working with technology at the forefront of the Healthcare, Security, and Enterprise industry.
- Making a difference and impacting the lives in your community.

And you have…

- More than three years of IT solution sales experience, preferably with subscription models.
- Ability to understand complex technical solutions and present this to both technical and non-technical people.
- High responsibility for your customers and the customer satisfaction
- Experience with tender processes
- Excellent in writing
- Sense of urgency approach to customer requests and issues.
- Knowledge of the sales cycle from initial contact to contract signing.
- Ability to initiate, develop and maintain positive and productive relationships with potential customers.
- Demonstrated ability to gain access to key customer people.
- Ability to work independently in the field.
- Ability to communicate effectively with employees and other business contacts courteously and professionally.
- Excellent business presentation and listening skills. Ability to create and present to different audiences, including executives.
- Ability to clearly express oneself verbally and in writing, in Danish and English, using good grammar, vocabulary, eye contact, and friendly voice inflection with all employees.




We are…

A global solutions provider focused on Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland, our business spans 18 countries. It has been supporting the healthcare, security, and enterprise industry for close to 160 years by providing them with technology to enable them to keep their communities.

Together we can make a difference in the lives of the people who benefit from our technology.