Monitoring Specialist sökes till kund

Nu söker vi för kunds räkning en Monitoring Specialist till IKEA IT i Älmhult -------------------------------------------------------------------------------- IKEA IT is a global organization supporting IKEA worldwide with common business solutions, common architecture, infrastructure, service and support.We focus on smarter solutions, which are both cost-efficient and user-friendly.We do this with inspiration and support from our 1000 co-workers in Helsingborg, Älmhult, Wallau, Werne, Paris, Singapore and Philadelphia.That is our contribution to creating a better everyday life for the many people. Operations Operations at IKEA IT provides IKEA with a reliable, yet flexible operation of the information system.With its 350 co-workers worldwide Operations secures that all IKEA applications run and are supported to meet the user needs. Global Production, part of IKEA IT Operations, looks for 1 Monitoring Specialist to join the monitoring and performance team in Älmhult. The responsibility consists of installations, maintenance, problem/incident handling, configuration, verification and support.This applies to monitoring framework consisting of mostly BMC Patrol products. Proven knowledge of: . Patrol or similar monitoring tools.. Operating systems - w2003, AIX, LINUX, AS/400, OpenVMS . Scripting or C-language Preferred background is a degree in Computer science. In the role you need to: . Be structured and understand the ITIL based processes such as Change Management, Configuration Management and Incident Management etc.. Be able to work independently but also in team and together with colleges at other IT offices.. Have competence to act in order to achieve the expected quality in line with IKEA cost consciousness.. Be service minded with creative problem solving skills and ability to put the user in focus.. Have good communication skills in Swedish and English, both verbally and in writing. . Be able to manage multiple tasks and priorities with a holistic mind and a sense for details.. Be able to adapt to new challenges and demands, both technical changes and new ways of working.Take own initiatives to make things happen.. Act and behave, in line with decided goals and according to planned procedures, to achieve results and reach the goals.. Act and think globally in line with the needs within IKEA . Act according to and belief in the IKEA values, culture, Business Idea, Human Resource Idea, and the direction and common goals of IKEA. There is some traveling involved in this position. We encourage female applicants!