Office Ambassador (Lund)

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Are you ready to be the face of Volvo Cars in Lund?
 We are looking for an enthusiastic Office Ambassador who possesses a natural inclination for problem-solving, assisting, and supporting others. If you thrive on being at the heart of things, bringing a positive attitude to every task, and being excited for delivering exemplary service, we want to hear from you! 

What you’ll do
The Office Ambassador is the person who sees everyone, enthusiastically welcoming guests, answering all questions, and managing expectations in the most positive way through knowledge of our product and services. The Office Ambassador exceed expectations of service and hospitality found in a corporate setting.
You will be the natural problem solver, handy enough to solve simpler tasks on your own, make sure more complex errands and tasks are delegated correctly and remedied. You will be the go-to person for any workplace related reason and the natural connection with your workplace colleagues in Gothenburg Torslanda. The Office Ambassador makes sure the workday runs free from friction and keeps the office a positive and joyful place.
These are some typical tasks in scope:

The hospitality and welcoming go-to person
·       Enthusiastically welcoming and assisting employees and visitors
·       Managing workplace guidance for new employees 
·       Access card administration and photo shoots of new employees
·       Organizing seasonal celebrations and office events 
·       Bringing colleagues together for smaller activations and events
·       Managing packages and deliveries 

The handy generalist
·       Solving simple maintenance tasks and delegating more complex ones 
·       Being the go-to person for any workplace-related matter
·       Coordinating orders and follow-ups on work by contractors 
·       In charge of faulty report

The internal communicator
·       Communicates to employees about what’s going on at the office
·       Works closely to property managers at Workplace
·       First contact to landlord

The Office ambassador creates an environment bringing joy, smiles and making sure the whole house always has a vivid, open and welcoming atmosphere.
And this is your profile
We are looking for a human centric person with a solid yes attitude and a genuine passion for service & hospitality. You have documented education and work life experience in service & hospitality. You also got one foot in facility handling, you should be able to spot and fix minor interior details at site.
You will be highly visible for all employees at the office, first contact to both the landlord and the property managers, so you should naturally be a person who likes the be in charge and always at the heart of all things going on. 
You are fluent in English and speaks (at least) one of the Scandinavian languages. Furthermore, you can demonstrate full written and verbal communication skills. Driver license is required.
You on a personal level
We believe that you are a person with a big heart that values a diversified workplace, you care about mother earth, service is your passion, and you are a cosmopolitan spirit with a genuine love for taking care of people. You value a sustainable work life balance, you take great pride in the work you do, you are curious and humble.
You have the ability to relate to and communicate well with people with your positive mindset. You pay attention to details and like to meet and exceed employee expectations, provide positive and courteous service.
You will be part of a team with other office ambassadors as well as Lobby Ambassadors in Gothenburg. 
How To Learn More And Apply
We welcome your application by the 2th of October at the latest. Please submit your application in English and note we do not handle any applications over email due to GDPR.
This is a full-time employment, working Mon-Fri office hours (On site). Located at the Volvo Cars office in Lund.

For additional questions about the position, feel free to contact the hiring manager, Hanna Johansson, at hanna.johansson.6@volvocars.com
For questions regarding the recruitment process contact the recruiter, Pedram Yousefi at pedram.yousefi@volvocars.com