Onsite-technician, Stockholm

Job description
Do you strive for perfection? Believe that IT-support is crucial to the business? Solve problems in a technical environment by being creative?

At our client, the focus of your work is on technical customer service. You manage the daily customer interaction, monitor and receive service messages from case management systems and by telephone. You provide remote diagnostics to provide real-time presence and offer support through all product lines. You handle and solve system errors related to software, handling event information and support for our field service technicians. You also act as an internal IT for the Swedish team.

Responsibilities
Technical desk-service is one of the most important operations for our client. This is a great opportunity for someone who is willing to develop and grow their knowledge in different technologies, industry leading products and solutions.

Qualifications
For this assignment, Randstad is looking for a flexible and positive person who has experience in working in a technical environment for at least 3 years. With that you have a solid understanding of basic IT and competence in networks with an understanding of switches, routers, servers and networks. You are comfortable talking to customers and technicians and you can amend your communication style according to the receiving end. You are a customer service-oriented person who enjoys working in a team and you are nice to work with. Fluent Swedish and English is a must.

Application
 Apply as soon as possible, interviews will be held ongoing. The position may be filled before the end date.

We look forward to read your application!

About the company
With more than 600 000 employees in 38 countries, Randstad is the global leader in the HR services industry and offers staffing, consulting and recruitment solutions in all areas of expertise. We also offer interim management, executive search and outplacement services. We have a large network of clients and candidates, which means that we convey hundreds of jobs within different industries all over Sweden. Our ambition is to be the best employer in the market. By combining our passion for people with the power of today’s technology, we help people and organizations to reach their true potential. We call it Human Forward.