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Arbetsbeskrivning
ABOUT US
Hard Rock Cafe Stockholm has opened up its door since 1985, the first in continental Europe. For 22 years, Hard Rock Cafe Stockholm, now with its remodelled restaurant, is believe to be the best provider of all-American food with Kick-Ass service and the best Rock-n-Roll Music in town!
But Hard Rock Cafe is more than just a restaurant, close to half of the company's revenue comes from the trademark merchandise, said to be the best-selling souvenir on the globe. With that said, we have opened up a Hard Rock Shop in the heart of Old Town to cater to the overwhelming Hard Rock fans from around the globe.
HRC remains extraordinarily faithful to its original intentions and we are looking for extraordinary individuals to join our fun and cool team. We are looking for...
OPERATIONS MANAGER
Main Job Specification:
-Works with GM regarding sales, new procedures, legal concerns, or other restaurant business to keep him/her informed.
- Balances staffing levels and labour costs to achieve a cost-effective plan for running restaurant.
- Monitors and controls food, labour, and liquor costs using established methods to meet goals.
- Supervises deliveries by counting and checking product quality to ensure that the billing and delivery meet amount and standards.
- Continuously provides employees with verbal recognition, direction, and support.
- Communicates with employees to keep them informed or restaurant, regional, and corporate procedures.
-Trains and empowers employees to exercise good judgment to make decisions regarding service, food quality, and customer satisfaction by adhering to company training standards
Skills:
- Self Accountability
- Innovation
- Problem Solving
- Modelling
- Strategic Thinking
- Communication
- Coaching and Development
- Impacting and Influencing
Minimum Requirements:
- College coursework preferred; high school diploma or equivalency required.
- Minimum of 2 years supervisory and hospitality industry experience required.
- Proficiency communicating (speaking, reading, and writing) in English, bilingual preferred.