Operations Specialist

Operations Specialist

Arbetsbeskrivning

Scania is now undergoing a transformation from being a supplier of trucks, buses and engines to a supplier of complete and sustainable transport solutions.

Do you have a ‘Customer First’ passion? Do you want to be the one who enable novel technologies in new partnerships for commercial tests? This is what drives Scania Pilot Partner, and we are now looking for a new team member to join us on our mission. If it sounds interesting to change the world to the better at work, apply now!

Scania has embarked on a transformation journey, taking customer centricity to new levels. In addition to securing sustainable and competitive products, you will also be heavily involved in this work.

 

Who we are

Scania Pilot Partner is a new function to increase speed and focus on the e-mobility. We are aiming for a entrepreneurial “company mindset” with end-to-end responsibility and clear accountability for the e-Mobility business. We creates and sell proof of concept solutions in segments or applications where no mature solution exists yet. We reduce risk by taking full responsibility for profit and loss but also by supporting uptime for the customer during the contract period. Our working environment is characterized by high integrity, a flat hierarchy and collective leadership.

About the role

Your work as an Customer Care Specialist is starts in the early stages where ideas and projects are still on the drawing table. Here you take an leading role to make sure deployment is possible and that Scania Pilot Partner succeed to bring out new solutions to the market. When the solution hit the market, you can ensure that our solution continuous deliver value to the customer. You will be the link between factory, the selected dealer and the customer.

Summary of responsibilities:


• Close contact with 3rd parties suppliers
• Prepare and select dealers to deliver, repair and do maintenance of the vehicles
• Supporting customer operation over the life cycle
• Be an support for trouble shooting and act as a flying doctor for complicated problems

The role holds a unique opportunity to get sales experience working internationally with Scania’s end-customers from a Head Office perspective

 

Who you are

To be successful in this position, you need to be a dedicated team player, service minded and determined. You possess good leadership qualities and you can talk eye-to-eye with anyone in the organization. We are looking for someone who is strong in communication and have hands-on experience from supporting customer with heavy vehicles. On a personal level you strive to build wide contact networks with long term relationships through good communication, structure and trust. A great passion for the success of Scania’s customers is a given!

You likely have a Master’s Degree in Engineering, Management or equivalent. You have probably experience from R&D and have been working with customer where operations and Uptime is key factors for success. 

If you think that you are suitable for this position, we highly encourage you to apply as soon as possible. At Scania Pilot Partner we celebrate difference and care deeply about diversity and inclusion – if you do not match all the requirements, please demonstrate how your passion, attitude and interest in the success of Scania’s customers might compensate for this. This position requires travelling. Driving licence for trucks is needed.  

 

Application

If you think that this sounds interesting, we highly encourage you to apply as soon as possible! Last day to apply is August 14th. A background check might be conducted for this position.


For any sorts of questions please contact:

Joakim Eriksson, Operations Specialist

joakim.z.eriksson@scania.com

+46735999004 or

Tony Sandberg, Head of Small Series

tony.sandberg@scania.com

+46706680328

 


Scania is a world-leading provider of transport solutions. Together with our partners and customers we are driving the shift towards a sustainable transport system. In 2020, we delivered 66,900 trucks, 5,200 buses as well as 11,000 industrial and marine power systems to our customers. Net sales totalled to over SEK 125 billion, of which over 20 percent were services-related. Founded in 1891, Scania now operates in more than 100 countries and employs some 50,000 people. Research and development are mainly concentrated in Sweden. Production takes place in Europe and Latin America with regional product centres in Africa, Asia and Eurasia. Scania is part of TRATON GROUP. For more information visit: www.scania.com.

Sammanfattning

  • Arbetsplats: Scania
  • 1 plats
  • Tills vidare
  • Heltid
  • Fast månads- vecko- eller timlön
  • Publicerat: 23 juni 2022
  • Ansök senast: 14 augusti 2022

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