Operations technician

Sportway is an AI-automated sports video and data production company which provides end-to-end, fully automated video production of live sporting events, specializing in lower tier leagues and youth divisions. Our goal is to bring the power of live and on-demand video streaming to organizations everywhere to ensure that all sports, on all levels are available for everyone.
We work with federations, leagues, clubs to maximize the potential of their media product and Sportway is now looking for an experienced and dedicated technical support candidate who has high technical competence and a great technical interest.

What you will do
Sportway is now looking for technical engineers to our talented Tech Team. We are looking for people with deep technical competence and a big technical interest. You will have a strong focus on operating and troubleshooting our technical platforms. You will be the go-to person for the toughest problems. You will assist our installation team getting new installations up and running and fine tuning the AI cameras that will broadcast thousands of games to thousands of people using the latest technology available. Your daily work includes close integration and cooperation with our teams in Finland, Norway, Denmark, Czech Republic and more.
As our game prime times are evenings and weekends you will work on an “on-call” schedule one week per month. Of course you will be compensated with days off after your on-call week.
In many ways, you will be the bridge between the program development team and the customer support team as well as our operations team and thereby help with quality assurance of our products.
Finally, you will be responsible for learning our First Line Support team the necessary systems for them to be able to handle as many of the incoming customer cases as possible reducing the need for escalation to the Tech Support.


Qualifications:
Very good computer and technical interest and experience
Minimum of 3 years of work experience
Interest in sports
English language – very good in both written and spoken, It is a merit with other language skills such as Danish, Finnish, Norwegian and Czech



It is a merit with sports interest
It is a merit with coding experience
It is a merit with Linux experience
It is a merit with devops experience



Inför denna rekrytering har vi tagit ställning till rekryteringskanaler och därför undanber vi oss ytterligare erbjudanden om kompetensförmedling, annonserings- och rekryteringshjälp.