Partner Coordinator

Bygghemma Nordic, part of BHG Group, is one of the Nordics’ leading e-commerce players in building, home, and garden products. With Bygghemma.se as one of our core platforms, we bring together an extensive digital assortment, inspiring showrooms, and a comprehensive service offering – creating a seamless customer experience across channels. Our ambition is to make home improvement easier, smarter, and more accessible for customers across the Nordics.
Do you want to work in a business-critical role where logistics, partnerships, and performance optimization come together? Are you motivated by driving improvements and creating operational impact in a fast-growing e-commerce environment? Then the role of Partner Coordinator at Bygghemma Nordic could be for you.
About the role
As a Partner Coordinator, you will manage and optimize partner performance across product suppliers and field service operations. You will oversee partner claims, operational processes, and packaging optimization – ensuring partners meet performance standards while contributing to overall profitability and growth.
You will collaborate closely with internal stakeholders and external partners to strengthen delivery performance, integration quality, and operational efficiency.
Key responsibilities

Optimize partner performance metrics


Maintain integration standards and monitor supplier KPIs


Drive operational improvements and implement new performance standards


Manage partner and product claims


Ensure SLA compliance across partners


Support profitability through cost and process optimization


Example tasks

Optimize shipment flows and cost efficiency processes


Manage invoicing of partner claims and return charges


Monitor supplier performance through KPI tracking


Handle product and SLA claims toward suppliers


Ensure fast resolution and accountability in partner-related issues


Who you are
You are analytical, structured, and solution-oriented, with a strong interest in logistics, supply chain, and e-commerce operations. You enjoy combining operational coordination with performance improvement initiatives.
We believe you have:

Minimum 3 years’ experience in transportation, logistics, or similar fields


Strong understanding of supply chain, logistics flows, and/or e-commerce models


Strong analytical skills with the ability to translate data into action


Excellent organizational and problem-solving skills


Proficiency in Microsoft Office and logistics-related systems


Fluency in Swedish and English


Preferred qualifications:

Education in logistics, supply chain management, or related field


Experience in supplier or partner management


Background in e-commerce or retail


Experience with OMS, WMS, or delivery management systems


What we offer
At Bygghemma Nordic, you’ll take on a business-critical role in a fast-growing e-commerce group where you can influence partner performance, operational processes, and profitability. You’ll join a collaborative environment with high pace, strong engagement, and real development opportunities.
Ready for your next challenge?
We apply continuous selection and may fill the position before the application deadline – so don’t wait to apply!
We look forward to receiving your application!