Position order entry agent

Position Order Entry Agent

The company
Through employees and technology partners, this company delivers automation solutions in every industry, on every continent, in most countries of the world. This company offers "smart" automation products that bring together industrial machines with "information" technology for more efficient, flexible, less expensive, and higher quality manufacturing and processing.
They have expanded its focus from its hardware foundation to become a supplier of global manufacturing solutions.

You can become part of the collective energy of more than 18,000 employees serving customers in 80 countries.
General summary

Managing the customer/distributor relationship from a customer service perspective

Duties and Responsibilities:
" Liaison between the customer/distributor and RA organisation.
" Ensuring requests and requirements are handled and closed timely and correctly using the appropriate RA resources.

Requirements:
" Minimum of 2 years qualification in customer service environment.
" Danish, Swedish and English language fluent spoken and written.
" Open to interaction with customers
" Customer satisfaction orientation
" Knowledge of PC software package (MS office and Lotus Notes)
" Knowledge of CRM applications
" Knowledge of ERP system (people soft)