Program Director

We are looking for Onsite Delivery Director
Below are details of the role
Role Overview
The Onsite Delivery Director is a senior leadership role responsible for managing large-scale client engagements and delivery portfolios, driving end-to-end program execution, and ensuring alignment between business objectives and technology solutions. This role requires strong expertise in global delivery management, digital transformation, supply chain/logistics programs, and executive stakeholder engagement.
Key Responsibilities
1. Delivery & Portfolio Management
Lead and manage multi-million-dollar (or Euro) delivery portfolios across multiple programs and accounts.
Ensure successful execution of complex, large-scale transformation initiatives across industries such as retail, telecom, logistics, and manufacturing.
Drive delivery predictability, governance, and execution discipline through structured frameworks.
Oversee program lifecycle management from planning to execution and closure.

2. Client & Stakeholder Engagement
Act as the primary onsite leader and trusted advisor to client executives.
Build and maintain strong relationships with C-suite stakeholders to align IT initiatives with business goals.
Lead strategic discussions, risk mitigation, and issue resolution to ensure delivery success.

3. Transformation & Strategic Leadership
Drive digital transformation initiatives, including AI, automation, and ERP/TMS implementations.
Define and implement target operating models and delivery strategies.
Enable business transformation through supply chain and logistics modernization.

4. Global Delivery & Team Leadership
Lead and scale global, cross-functional delivery teams across geographies.
Build high-performing teams, foster collaboration, and drive a culture of continuous improvement and operational excellence.
Ensure alignment across business, technology, and vendor teams.

5. Financial & Commercial Management
Own and manage P&L responsibilities, including revenue growth, cost optimization, and margin improvement.
Drive commercial negotiations, contract governance, and SLA adherence.
Identify opportunities for account growth and expansion through delivery excellence.

6. Governance, Risk & Quality Management
Establish and enforce program governance frameworks, KPIs, and reporting structures.
Monitor risks, proactively mitigate issues, and ensure high-quality delivery standards.
Drive continuous improvement initiatives to enhance delivery efficiency and outcomes.

7. Domain & Technology Leadership
Lead initiatives in:
Supply Chain & Logistics Transformation
Transportation Management Systems (TMS/OTM)
ERP & enterprise integration programs
Warehouse Management Systems (WMS)
Provide expert guidance on enterprise architecture and integration strategies.

Required Qualifications
20+ years of experience in:
Program/portfolio management
Global delivery leadership
Digital transformation programs
Proven experience managing large-scale enterprise programs and portfolios.
Strong domain expertise in supply chain, logistics, retail, or telecom sectors.
Demonstrated experience in P&L management and client engagement at executive level.

Preferred Certifications
PMP / SAFe Agilist / Scrum certifications
Six Sigma Black Belt
Industry certifications in OTM, GTM, or ERP platforms

Key Skills & Competencies
Strategic planning & execution
Program governance & transformation leadership
Stakeholder engagement & executive communication
Financial acumen & commercial management
Team leadership & global delivery management
Risk management & decision-making
Operational excellence & continuous improvement

Success Metrics
Delivery performance (on time, within budget, quality KPIs)
Customer satisfaction and relationship growth
Portfolio profitability and margin improvement
Transformation outcomes and business value realization
Team performance and organizational capability growth