Program Manager

Program Manager Profile: We are looking for a Program Manager with a good knowledge of Call Center Operations, and with proven client interaction skills.If you have experience from the travel business it is seen as an advantage.You will be responsible for day-to-day operations on the floor, and will report to Account Manager.Requirements: College or other higher education + approx.3 years experience working in a similar environment and position Good client interaction skills Good communication skills Excellent negotiation skills Good team worker, motivator, self-going Good presentation skills Good analytical skills Excellent organization skills Excellent English language, both spoken and written Flexible Sykes Enterprises, Incorporated, (Sykes-Nasdaq: SYKE), a diverse information technologies company, with more than 51,000 employees, provides a variety of computer-related outsourcing services to multinational companies.Sykes' business includes third party hardware and software technical support, helpdesk services, systems consulting, systems integration, diagnostic software, e-commerce solutions, documentation development and foreign language translation and localization.In Sweden, Sykes is located in Ed (160 km from Gothenburg), Sveg and Stockholm. Workinghours: Flexible Employment type: Fulltime (6 months probationperiod) Salary: Monthly salary