Regional Service Training Lead, Region Africa/EMEA

Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. With
cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction
equipment, and provides world-class service and consumables. The company was founded in Stockholm,
Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries.
Learn more at www.epirocgroup.com.

This is an opportunity to play a key role in developing Epiroc’s training efforts to attain the most skilled Service Technicians in the industry.

Are you determined and inspiring, with a background in Service Training? Then this could be your next challenge! As Regional Service Training Lead, you will be responsible for supporting Service and Technical Training Programmes in the African Region.

Your mission
Your goal in this position is to ensure that Epiroc employees boost their knowledge and skills to achieve the best possible performance, both in terms of productivity and economy and transferring knowledge and skill internally.

To achieve this, you will work in close collaboration with managers in the region to drive and stimulate activities that increase the performance of training. Priority in this role will be to increase the completion rate of the Technical Certification Program within the region, as well as making sure that correct competence and structure are in place for the strong development within electrification and automation.

In this position you report to the Global Service Training Manager and will be part of the Global Service Training Team.

Your profile
We think you have a background in mining with comprehensive technical knowledge related to Technical Service, as well as previous experience working in a leading position.  

You have at least 3 years' experience within a maintenance and service organization, along with skills and experience in mining equipment. In addition, you have a good understanding of preventive and planned maintenance and experience in facilitation and coaching of employees with regards to equipment settings & best practices.

You are a creative person, with ability to apply an analytical mindset and strategically drive initiatives forward. You enjoy building relationships, have effective communication and follow-up skills and a talent for motivating and inspiring people to make things happen.

You must have good English skills, verbally and in writing. Additional language skills are advantageous.

Life at Epiroc

By joining our company, you can expect an atmosphere of creativity, innovation and workplace diversity. You will be a part of a group of skilled, committed and helpful colleagues who live by our core values: Collaboration, Commitment and Innovation. We work in a global environment with over 113 different nationalities!

In addition to the fact that our culture is characterized by development combined with having a good balance between work and leisure, there are some things that make us a little extra proud to work at Epiroc:  

•    Global career opportunities
•    Epiroc University, for your own competence development
•    Community involvement
•    Benefits package, which amongst other things includes flexible working hours and bonus.


Location and travel
This position can be based in any Epiroc office in Europe or Africa. Traveling will be required.

Application and contacts
In this recruitment process, we review applications continuously. Welcome with your application as soon as possible, by creating an account in our recruitment system. Last day to apply for this position is 2023-04-03.

For questions about the position, please contact recruiting manager Christel Fuellenbach Global Operations Manager Parts and Service Division christel.fuellenbach@epiroc.com or Recruitment specialist Zuzana Kalivodova, zuzana.kalivodova@epiroc.com