Sales Operations Specialist

Calabrio is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today’s multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company.
We are now strengthening our International Sales team. As our Sales Operations Specialist, you will be working as an intermediary between the Sales, Finance and Business Support Departments and close to the business in an international environment. Our office is placed in central Stockholm at Vasagatan 16, just outside the Central Station.
Please note that this is a temporary position for 1 year, but with possibilities for extension.
About the job
You will work collaboratively with the sales team on commercial quotes & order processing to ensure timely deal closure & reporting.
Support sales team with creating and finalizing appropriate sales documentation; Quotes, Statements of Work, Purchase Orders, Licenses & Software authorizations
You will be responsible for monitoring and improving the data quality in CRM together with Sales Managers.
You will advise and train CRM users in how to use the system, in new features and procedures etc.
Initiate and work on process improvement ideas and projects
Ensure sales team alignment to sales processes, policies and procedures
Work closely with Customer Support, Implementation, Finance Sales Engineering and other Calabrio functional areas to support the sales team’s success
Other core expectations as defined and requested by your direct supervisor/manager and sales leadership

About you
We believe that the successful candidate is an administrative ninja, who shows great attention to details in in your everyday work.
You are a team player and easy to cooperate with. You are positive, open, outgoing and passionate about on time delivery.
You are very organized and solutions-oriented as well as service-minded. Your work reflects high integrity and professionalism.
You have a post-secondary graduate education or university degree and at least 2-3 years of working experience, preferably within an international and fast paced environment.
You have a high command of both written and spoken Swedish and English. Additional languages is a plus.
Experience working in CRM systems and preferably Salesforce is highly advantageous.
Excellent troubleshooting and creative problem solving skills, know when to act quickly

A bit about our culture
Your personal skills are of great importance to us. Calabrio is characterized by a strong entrepreneurial spirit. You will fit in if you are customer-driven, take initiative and get things done. We have built a solid foundation of satisfied customers and channel partners and are now ready to take the next step to increase growth. If you are the right person, you will join an international company with a cutting-edge product, motivated employees and very satisfied customers.
Apply!
Come together with us and build the best company in our space!