Sales Support Specialist to ABB Robotics

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.


At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.


ABB Robotics develops, manufactures, and markets robots and associated control systems, software, arc welding products, tracks, and motor packages. A clear focus on automated solutions helps manufacturers improve productivity, product quality and safety in the work environment through automation. The robots and robotic are sold via local ABB companies, as well as via independent systems integrators and OEM companies.


In the role of Sales support specialist at ABB Robotics, you will join our EMEA Sales support team, a part of the global Marketing & Sales function. The primary focus of the role is to support our sales organization in the quotation and order processes and be the technical and commercial interface to the production units. You will work in close collaboration with the sales organization and the production unit, you will know the markets, our products, and the upcoming projects.


Sales support is a central function that works with many different stakeholders, such as Global and Front-end Sales, Production, Customer service, System business and Global solution centers. You should be able and like to be engaged in many activities in parallel and value the cooperation within the team as well with other functions. The Pricing excellence team also belongs to the same organization and have many overlapping activities that make collaboration very close.


This role reports to the Global Sales support manager.
Your responsibilities
Sales support specialist for a subset of sales organizations within Europe, the Middle East and Africa (EMEA) market.
Support Technically and Commercially the Sales organization in the quotation and ordering process.
Be the technical and Commercial interface to the production unit (PDP and EDP).
Supporting sales organizations on non-standard requests related to delivery, transports, and other commercial terms.
Manage quotations and order for Customized products, as well as End-to-End profitability evaluations.
Collaborate with Price management on preparation and follow-up of country specific pricing plans, local pricing policies and processes.
Support Sales organization with price analysis and optimization for specific deals.
Drive and participate in improvement initiatives within global M&S organization.

Your background
2+ years of work experience in a technical role, preferably within robotics, automation, or machines.
A strong customer focus and business understanding.
Understanding of marketing and sales processes.
An analytical mindset, with good computer skills and understanding of tools like Excel.
Result oriented, good in execution, transforming ideas into projects and results.
Good problem solver who can work independently when needed and who also has a high level of social competence and a good ability for teamwork. Thrive in a leading role where you get to take responsibility and initiative.
Experience in Robotics software and peripherals is considered a plus.
Fluent in English, written and spoken.

More about us
Hiring Manager Jan Wall, +46 706 22 18 92, will answer your questions about the position. Union representatives: The Swedish Association of Graduate Engineers: Nicolin Ahlqvist, +46 720 77 41 90; Leaders: Lenny Larsson, +46 706 32 85 47; Unionen: Roger L. Gustavsson, +46 730 30 30 36. Talent Partner: Johannes Westermark Hester.


Does this sound like the next exciting step in you career? Apply today!


Last day to apply is 17th December 2023.


We look forward to receiving your application (PDF documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.