Senior Community Manager

Arbetsbeskrivning

It’s an exciting time to work at Hive Streaming! We have been growing over 100% every year in the last four years and in October 2020, we were recognized as SaaS company of the year in the Nordics.

In these turbulent times, great employee video communication is crucial for enterprises to create engagement and alignment to survive and succeed. At Hive Streaming we are proud to offer a relevant solution to this demand. We help over 100 Fortune 500 companies understand, secure, and optimize their video experience on a daily basis.

We are now looking for a Senior Community Manager to join our Alliances & Go-to-Market team at our office in Stockholm.

What are Hive Alliances & Go-to-Market?
Hive Alliances & Go-to-Market team’s responsibilities include driving executive and field relationships with leading Strategic and Advisory Partners. The team establishes and grows business and technical relationships with Hive’s partners. Enabling top-line revenue growth, overall end partner advocacy and partner adoption across designated market segments.

Hive has many partners that they cherish, with whom the team’s focus is building communities and strong relationships; Microsoft is one of the important ones! The team supports the rest of Hive Streaming business unit with knowledge about our partners and how to successfully collaborate with them to reach greater success.

What to expect
You can expect an atmosphere of creativity and innovation together with fantastic workplace diversity here at Hive Streaming. Today, we have over 25 nationalities among our 95 co-workers around the globe. You will be a team member in the Alliances & Go-To-Market team and report to the VP of this team. All of Hive’s departments work collaboratively with our Partners and will be your ‘second’ team.


The perfect fit for Hive is someone who thinks independently but works collaboratively to solve complex problems.

We will offer you…
An innovative and dynamic customer-centric workplace where we empower one another
Work in a fast-paced scale-up within a global context
Onboarding training and collaboration with experienced colleagues
Development opportunities, since we just keep growing



Working as a Senior Community Manager
As a Senior Community Manager, you will be focusing on the business-to-consumer journey and Go-to-Market strategy. Together with the team, you will build a stronger relationship with partners such as Microsoft, and support Hive’s internal organization working with partners.

You will…
Create initiatives to further the partner community to increase engagement and virality
Gather community feedback to align between Partners and Hive
Forecast partner-related goals - revenue, customer wins, and partner advocacy activities and reference
Communicate the partner strategy, joint offer value propositions and GTM strategy to our Sales, Marketing and Success Managers and our industry/country based generalist and specialist sales teams
Establish a regular cadence with partners for pipeline, opportunity and business reviews to manage progress against the regional partnership plan
Assist partners to extend their partner advocacy internally as well as helping our partners to drive their customer value and business opportunities
Develop marketing materials, plans and events needed by partners to sell products
Willingness to roll up one’s sleeves to get the job done – join and drive presentations, building and executing on heath mapping tasks on designated Partners
Manage partner toolkits like sales tools and partner portal
Deliver partner sales and service training sessions alone (internally and externally) or within virtual teams
Coach, mentor, and provide feedback from Hive’s partners to team members to drive collaboration



Previous Experience
We think you could be a great fit for this position if you possess both a business background as well as a good understanding of community/influencer marketing practices to easily interact with partners and other types of influencers in our field. You should also have a demonstrated ability to think strategically about business, relationships with the ability to build, map and convey compelling value propositions. You also have:


3+years of relevant work experience in Partner sales/ Partner account management
3+ of Experience managing Partner accounts and successfully working with internal teams to build new capability and implement a new project
Preferably knowledge about Microsoft Partner Ecosystem
Experience in managing projects & community marketing, GTM activities
Excellent verbal and written communications skills
Proficiency in Microsoft suite
A proven track record of accomplishments or marketing through influence network or work with Partners ecosystem is a plus.



If you have experience in SaaS sales or worked as a community manager in B2C and speak Spanish or/and French, that would be a plus.


The perfect match will be…
A team player, who works together as opposed to separately or competitively, shares responsibilities and pitches in to help the group get the job done
A problem solver, who loves challenges and comes up with effective and workable solutions to problems
Adaptive and flexible in your way of working, and quick to adapt to changing circumstances
A networker, who continuously seeks ways to establish credibility, trust, and influence with targeted clients and internal relations
A planner, who develops short- and long-range plans that are comprehensive and having a structured way of working
Positive, committed, have a high energy level and is ready to take the lead and follow-through
Ask for advice, rather than for permission to do things


You are aligned and want to live by our Core Values; customer-centricity, innovation, empowerment.

General information
Employment: Full-time
Start: As agreed/Position available now
Salary and benefit: Competitive with subsidized health activities etc.
Location: Stockholm

Sammanfattning

  • Arbetsplats: Hive Streaming AB STOCKHOLM
  • 1 plats
  • Tillsvidare
  • Heltid
  • Fast månads- vecko- eller timlön
  • Publicerat: 26 februari 2021
  • Ansök senast: 1 juni 2021

Besöksadress

Karlavägen 40, 2 tr
None

Postadress

None
STOCKHOLM, 11449

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