Service Desk Specialist

Jurek Rekrytering & Bemanning erbjuder ett komplett utbud av bemannings- och rekryteringstjänster. Vi rekryterar och hyr ut alltifrån studenter till yrkesverksamma akademiker med mångårig erfarenhet och specialistkompetens. Våra uppdrag är främst inom juridik, ekonomi, HR, marknad och administration.

For our client we are looking for a Service Desk Specialist (Operation) with Eiffel experienceResponsibilities
• Handling all parts of the IPCC-model
• Incident Management
• Problem Management
• Change Management
• Release Management
• Configuration Management
• Order handlingAlarm monitoring
• Installation and configuration of new servers
• "Follow the Sun" and OnCall duty.

 
Requirements:
• Knowledge and experience in Linux/Unix Administration
• Supporting IT systems in large scale
• Fluent in English both written and spoken
• Good communication skills both within the team and with customers
• Good troubleshooting skills
• Service minded

Tools you will support:

• Experience in Eiffel
• Jenkins (with Eiffel plugin)
• MessageBus (RabbitMQ)
• ARM/Nexus (Sonatype)
• Event Repository/MongoDB (inhouse)
• RemRem (java/inhouse)
• Visualization Engine (java/inhouse)

 
Key Qualifications
• Education: Bachelors degree in Engineering, Electronics, IT or equivalen
• Min years of experience: 1 years within IT Support
• Basic knowledge of software development in Continuous Integration Systems
• ITIL-Certification
• Experience working with some of these technologies: Jenkins, Rabbit MQ, Java, Nexus, Mongo DB

 
Other Details 
This assignment start ASAP will run for 1 year. You are employed by Jurek but work with our customer located in Stockholm