Service Desk specialist (Language: Swedish (Fluent)

For our client we are looking for a Support Technicians to help our Service Desk & Onsite Team. Job description: - Support Technicians to help our Service Desk & Onsite Team. - Provide first and second level support for Windows 10 and Windows 7 - Provide support for on call duty (Weekends & Weekdays) - To ensure positive customer experience and satisfaction through First Call Resolution - To adhere to quality standards, regulatory requirements and company policies Qualifications: - Earlier experience in Helpdesk / Onsite / IT support and Customer Service Support is the preferred or real interest in IT - Basic troubleshooting and technical support knowledge of laptops and web applications - Good knowledge of Windows 10 & 7 Operating System support and troubleshooting - Good knowledge of MS Office Products - Verbal / written communication in both Swedish and English - Good problem solving and organizational skills to support an environment driven by customer service and team work; ability to build productive relationships. - As a person you are structured and organized. You have a positive attitude and high working moral.  Location: Stockholm, Sundbyberg  Work load: 100% Working language: Swedish (Fluent) + English (Fluent)