Skandinavisk Supply Account Executive till UK

Our client is the market leading online hotel reservations in Europe. Since 1996 they have expanded to 550 professionals within their hotel, finance, internet technology and marketing teams and have built a company that provides online hotel reservations in the best possible way.


Supply Account Executive - Sweden

Cambridge, UK

Base salary to 17000 + bonus

As an account executive you will be responsible for hotel websites, training and coaching hotels as well as overseeing commission payments. Furthermore, you will offer administrative support to the Supply Account Managers.

Responsibilities:

? First point of contact for hotels, answering questions and queries;
? Coordination and production of new hotel websites;
? Obtaining correct hotel information and pictures of newly registered hotels;
? Training new hotels to use our extranet, rates & availability system;
? Entering rates, availability, promotions on to the system for hotels;
? Checking hotel websites and amending rates, availability, specials, promotions;
? Liaising with managers with regards to registered hotels;
? Assisting with the acquisition of possible new hotels; preparation of correspondence
? Following up correspondence, imparting information to hotels by telephone;
? Following up of IT/administrative related tasks;
? Periodically checking hotel satisfaction;
? Answering correspondence from hotels;
? Monitoring competition in the UK;
? Maintaining good contacts with hotels in order to secure up to date information;
? Assisting with the settlement of complaints from hotels and customers;
? Handling guest reviews that require action;
? Checking statistics
? Assisting Supply Manager and Account Manager/s as required

Requirements:
? 3 A levels or equivalent (A-C)
? Administrative experience (or similar)gained within an office environment (or work placement)
? Experience gained within customer or consumer facing business environment;
? Strong communication skills;
? Team player;
? Pro-active, sense of responsibility, independent and customer friendly.


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