OBS! Ansökningsperioden för denna annonsen har
Qliro has a track record of delivering new products and services at an unmatched speed. We are active in an exciting intersection of the e-commerce, payment, and financial services markets. We target both leading online merchants and millions of Nordic consumers seeking superior digital payments and consumer finance products.
Pidätkö asiakaspalvelutyöstä ja puhut suomea? Kiinnostaisiko sinua työskennellä tiiviissä tiimissä, jonka jäsenet tukevat ja auttavat toisiaan saavuttamaan huippuluokan asiakaspalvelua? Mikäli vastasit KYLLÄ molempiin, tämä paikka voi olla juuri sinulle!
Asiakaspalveluosastomme Tukholmassa etsii parhaillaan suomenkielistä asiakaspalveluhenkistä työntekijää mukaan porukkaamme.
What’s the deal?
As a Finnish speaking Customer Service Agent, you will be handling incoming calls and e-mails from Qliro customers in Finland and help find the best possible solution to their concerns. You will also have an important role of being the customers voice within Qliro, by bringing customer feedback and needs forward to your colleagues working with product development.
You will be a part of the Finnish customer service team, which currently consists of 6 team members, both full-time and part-time employees. Hae nyt mukaan iloiseen tiimiimme!
Together, we work on creating a long-term relationship based on trust with our customers and merchants. We continuously strive towards building additional value for our customers and therefore it is important that you are driven, enjoy a fast-paced environment and are passionate about delivering awesome customer service.
Also, as we are in a very exciting phase with a fast-growing client base, we are looking for talented people who are responsible, proactive, and continuously look for ways to improve routines, processes and way of work.
Working hours are currently 08:00-17:00 on weekdays.
Who are you?
- You love service and customers, you are precise, structured and work well under pressure.
- You are positive and think it is fun to grow in your role. We also think you have good analytical skills and are used to working on a computer.
- You have good understanding of Finnish and can fluently communicate with Finnish customers in both speech and text.
What can we offer you?
Qliro offers a dynamic and fast-paced Fintech environment with teams of driven and flexible individuals. We thrive on challenges, personal growth and you will be able to excel within the company. We have a learning and development focused environment with an emphasis on knowledge sharing and training. We work hard to create a workplace that is diverse and inclusive, where you can have a great work-life balance and love the work you do.
In terms of compensation - You’ll get an attractive salary, pension, and insurance plans, along with 25 days annual leave and some great staff discount on purchases within the group.
Buzz: Customer-centric, Customer Experience, Asiakaspalvelu
Voit ilman muuta lähettää hakemuksesi suomeksi!
WOW in everything we do
We are currently transforming Qliro to cater for both the next levels of payment services to consumers and merchants as well as becoming a Digital Banking Platform. We do that by embracing technology, leverage partnerships, accelerate through data, empower sustainability, and drive outstanding consumer experience. Our goal is to be known as a trusted partner to merchants and to provide an exceptional digital banking experience for consumers - simply WOW.
As a team member, "a Qliroer," you will be offered to work in a dynamic and fast-paced Fintech environment. We thrive on challenges, personal growth and we have a culture that emphasizes learning and development embracing our core values. We believe that through collaboration and our everyday curiosity, we feel empowered and can take accountability. Together we work hard to create a workplace that is diverse and inclusive. We strive to empower our people to manage their time and work effectively and, wherever possible. We promote flexible working hours to help you juggle your everyday life and love the work you do.