OBS! Ansökningsperioden för denna annonsen har
passerat.
Arbetsbeskrivning
Position
Support Assistant, Extra
Location
Gothenburg, Sweden
Candidate Profile
Lavasoft are looking for a student or someone that likes to work extra in evenings, weekends and during the summer period.As a Support Specialist of our Anti-Spyware program you will be the first point of contact with the customer.You'll provide the first line of enquiry for all incoming mail support.
Your job is to identify a variety of customer problems and provide the customer with the appropriate resolution.You will maintain accurate records and reports.Your role will be to provide world class customer service.
Job Description
Deep knowledge of windows 9.x, 2000, XP.
Deep knowledge of windows registry and file system.
Experience within Anti-Spyware, preferably Ad-Aware.
Experience and Skills
You understand the implications of software behavior and how it affects the user and the system.We expect you to be a natural multi-tasker with the communication and writing skills that are necessary.
Essential
Excellent Analytical & PC skills.
Experience with investigating program errors and installation.
Excellent troubleshooting skills.
Attention to detail and accuracy.
Excellent English in writing.
Positive, friendly, professional manner.
Teamplayer.
Desirable
Helpdesk experience.
Anti-spyware experience.
Start date
Immediate opening
How to Apply
About Lavasoft
Founded in 1999, Lavasoft is "the original anti-spyware company", with
over a quarter of a billion downloads worldwide for the Ad-Aware
product.A private company headquartered in Gothenburg, Sweden,
Lavasoft provides security solutions for individual consumers and
enterprise clients alike.Lavasoft has 4,000 partners in 120 countries.
Lavasoft as an Employer
Lavasoft attracts talented individuals from diverse backgrounds.Professional and personal growth is highly valued and achieved.We welcome applications from career professionals who are flexible team-players with enthusiasm, dedication, team oriented attitude, and goal oriented performance.We value skilled and experienced individuals who share our strong commitment for excellence and active mission towards safer computing environments.