Support Engineer

Introduction
Are you passionate about helping people? Do you enjoy being appreciated for what you are doing? Would you like to be part of a support team that help customers all around the world?


About us
FOSSID is a modern tech company based in Sweden, with offices in Romania, Finland and Japan. Our customers are found around the world and our mission is to help companies be smarter about using open source in their products by leveraging our deep knowledge on open source and cutting edge technology to provide world class tools and services. We are a relatively small but growing global family who believe in the power of technology to improve the world.


The job
Your duties as Support Engineer will range from helping customers install/update FossID products (which requires Linux system administration knowledge) and providing guidance or training for new customers, to solving support tickets and diving deeper into technical problems with the help of FossID’s software development team.


About you
You are a highly motivated Support Engineer with a drive of your own. You have excellent technical and communication skills as well as being a fast learner. You are also fluent in English, both in speech and writing.


The bottom line
We are looking for a candidate to strengthen our world class support team in Malmö. If you believe you are the person we are looking for, don't hesitate to apply by sending your CV and a cover letter to hr@fossid.com.