Support Manager

Software Engineer wanted as Support Manager Jeppesen develops and implements state of the art technology and optimization systems for the world's leading airlines and railways.We are looking for software engineers with an interest in and talent for professional customer relationships.As a Jeppesen Support Manager and a member of the Rail, Logistics & Terminal Division you will be technically and process responsible for one or two clients.This will involve maintenance and support of our software products in production as well as managing our business relationships with the clients.The work is all about making sure that the client's expectations and requirements are met.We offer you the chance to work for a growing international company with the best resource management solutions on the market.We have employees and clients all over the world, so traveling, handling cultural differences and communicating in an international environment is part of the job.Requirements You have an academic degree within software engineering or similar.You have an analytical mind and the ability to link theory and practice in challenging technical, IT-related problems.You are an excellent problem solver.You are a team player who can communicate and develop positive relationships with a wide variety of clients and colleagues in different positions and you are fluent in English and French.You have working knowledge of Oracle and SQL.You also have working knowledge of Windows software environments and Microsoft products.The position is based in Göteborg, Sweden.Mark subject line " 91:1 Support Manager".Please state where you found the ad.Working at Jeppesen As a global multi-cultural company with offices in over 27 locations worldwide, Jeppesen provides many opportunities to grow, on a personal level as well as professionally.The company culture is characterized as being creative, straightforward, dynamic, friendly and fun with a diverse team cooperating in achieving challenging tasks.Our clients include SNCF, Deutsche Bahn, DSB, Green Cargo, KLM, SAS, British Airways, Singapore Airlines, Delta Airlines, and Virgin Atlantic Airways.Jeppesen participates in joint research and software development at some of the world's leading universities. For more than 70 years Jeppesen has made it possible for pilots and their passengers to safely and efficiently reach their destinations.Today this pioneering spirit continues as Jeppesen delivers essential information and optimization solutions to improve the efficiency of air, sea and rail operations around the globe.Jeppesen is a subsidiary of Boeing Commercial Aviation Services, a unit of Boeing Commercial Airplanes.Jeppesen corporate information is available online at www.jeppesen.com.