Support Manager at Admeta

Support Manager at Admeta, Göteborg Company & Culture Admeta is a European company with its head office in Gothenburg.We are newly rewarded with the prestigious prizes, Take Off 2007 and Top20 listed at Internetworlds ranking of Internet entrepreneurs.We are leaders in our niche market; optimizing and measuring the effect of our customers online marketing.Our system is a pat.pending Software as a service (SaaS) used by over 1000 users in 20 countries.Customers includes Volvo, Unilever, Entercard, Apollo, Mazda, GE and Carlsberg. Company Products We develop and sell an online platform for measuring and optimizing of online advertising.Our customers access all the reports and functionality via our web interface.Some of the features that make us unique are: true real time reporting, rule based ad-serving with real time optimization option, advanced web site visitor identification and an automated ad-serve module based on artificial intelligence.The AI determines the most profitable ad to show for every individual visitor, based on a collection of parameters such as for example time of day and what ads has this visitor seen before.Our Support & Customer Care team helps our customer with all from technical questions to Customer Care. You - our next Support Manager?Do you have...experience in leading a support department?..fluent Scandinavian and English language skills?..experience of the online marketing business?..a strong technical background including HTML and Javascript?..experience from working in a growing company, where things are constantly changing Yes, yes, yes and yes?Then you might be the one we are looking for!Job Description Your task will be to manage our Support department at Gothenburg and Amsterdam, (2+1)to strengthen the team further.You will be responsible for the daily management of our Support department, as well as taking part in and leading internal projects.Daily business at Admeta means work as a team member in the group and handle incoming mail and telephone calls from our customers, handling our Traffic duties as well as looking for ways to further improve our service level to our customers.You need to be driven, dedicated and flexible. Benefits include an stock option program, a bonus program, free time off for athletic training and discounted gym card and/or massage etc.Sounds like a job for you?Please send us your CV today! Admeta owned by its personnel and by KTH Seed Capital as well as Chalmers Innovation.Our head office is located on Vallgatan in the heart of Gothenburg.We are soon 17 fulltime employees and we continue to grow.We aim to improve our company in such a way that all staff members are individually vitally important and relied upon in creating our future.We are therefore offering a very stimulating working environment - with high expectations.