SWEDISH SPEAKING CUSTOMER SUPPORT AGENT

JOB DESCRIPTION
L&L Europe is a successful international online casino operator with many high-quality brands in our portfolio.

We are growing and are looking for Swedish Customer support to assist in giving players the best online support in the market. You will be answering players via phone, live-chat and email, create and translate content about our promotions, follow validation procedures of customer accounts and proactively contacting players.

REQUIREMENTS
. Fluent in both written and spoken Swedish and English
. Friendly personality
. You must be able to know your way around computers, type fast, multi-task
. Be on time to work shifts, both during the week as well as weekends
. Previous experience is not required as adequate training is offered

SKILLS
. handle customer complaints
. Analyse call centre activities
. Translate texts

TRAINING PROVIDED
Yes

ANY ASSISTANCE WITH ACCOMMODATION/RELOCATION
We shall pay for your flights to Malta, as well as your first 2 weeks of accommodation whilst you find your permanent accommodation on the island;

ANY OTHER BENEFITS
We offer a social and healthy working environment and give you a lot of independence to do the job here as well as take your breaks, have lunch, play in the games room etc. We provide daily fruit, frequent social activities as well transport to your residence.

JOB LOCATION
IL-MOSTA, Malta - Malta

SALARY
Eur23,000 - Eur24,00 per annum

HOW WILL THE INTERVIEWS BE HELD
Online via MS Teams

TO APPLY
CV and a covering email are to be sent by email to eures.recruitment.jobsplus@gov.mt and should be written in English.

Please quote the vacancy name and number in your email

Applicants must be Maltese/EU Nationals/other nationals who are entitled to equal treatment as EU Nationals with regards to employment due to EU legislation & treaty rights about the free movement of workers.