Swedish Speaking Customer Support Agent

Job description:
- Delivering a high level of service ensuring player satisfaction and handling of all general
enquiries
- Create added value by identifying and maximizing sales opportunities
- Natural communicator through Email, Online Chats & Telephone.

What will you be doing day to day?
- Making all our players happy in a fast paced environment
- Strong communicator as well as instinctive solution provider
- Taking on board feedback, learning and constantly enhancing your already incredible skills
- Turning registered players into loyal members of the best gaming community using an
effective selling approach which is beneficial to both our company & our players
- Working independently and being trusted to make decisions to improve player satisfaction
and team results
- Be an amazing team player every day
- Just simply be unstoppable

Requirements
- You are awesome in Swedish, both written and spoken (and pretty good in English too)
- You have experience and a passion in dealing with customers
- You thrive at multi-tasking
- Master new skills quickly
- A super positive attitude
- Expert coffee maker (tea making is also considered an asset)

Training provided
3 weeks in-depth initial training so you can hit the ground running with confidence
Any assistance with accommodation/relocation
Relocation package provided upon review.

Any other benefits
- Cool offices based in the most popular location on the island (central Sliema)
- Amazing colleagues- we are 1 big happy family from top to bottom!
- Breakfast twice a week along with fruit & biscuits daily
- Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
- Develop your sporting abilities by joining our company football team or beating your colleague
at table tennis in our onsite play area
- Private health insurance
- An opportunity to grow professionally within one of the biggest iGaming companies in the
world

How the interviews will be held
Face to face or over Skype if the candidate is overseas