Swedish Speaking Responsible Gaming Officer

Job description
-Ensuring compliance with Responsible Gaming legislative requirements
-Continuous monitoring of accounts where Responsible Gaming concerns have been identified
-Analysing player activity to identify potential problem gambling patterns
-Interacting with customers in Responsible Gambling related matters
-Contributing to improvement of Responsible Gaming policies and procedures
-Testing of new Responsible Gaming features
-Ad hoc in accordance with business needs
-Daily/weekly/monthly reporting
-Statistical reviews

Requirements:
-Previous experience with Customer Service and Responsible Gaming required
-Fluent in Swedish and in English
-Excellent attention to detail
-Analytical, systematic, and thorough
-Ability to work both independently and as part of a team
-Professional, confident, positive, and empathic personality

At Bethard, we are on an infinite journey, where our goal is to create an outstanding work place. We
believe in releasing the talent and creativity in every person who works with us.
Our bright open-plan office is in the heart of Malta's amusement area with plenty of cafés and restaurants to choose from and offers a modern, relaxed and welcoming environment.
Naturally, we offer private life and health insurance, health benefits, family friendly company policies as well as
exciting company events. Welcome!