Swedish speaking support analyst for fintech company!

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Are you ready for your next career challenge in the vibrant capital of Bulgaria?

  

Welcome to Sofia, the heart of Bulgaria! A city where history meets modernity, offering a unique blend of Eastern European charm and contemporary lifestyle. Sofia is surrounded by stunning mountains, making it a haven for outdoor enthusiasts, while its bustling city center offers a lively mix of culture, entertainment, and cuisine. Whether you’re enjoying the vibrant café culture, exploring ancient landmarks, or skiing in the nearby Vitosha mountain range, Sofia promises a fulfilling and enriching experience beyond just a job.

  
On behalf of our client, we are looking for Swedish-speaking Customer Support Analysts to join their dynamic team based in Sofia. This is an incredible opportunity to advance your career while living in one of Europe’s most affordable and exciting capitals.

 

Your responsibilities:

Provide solutions to customer inquiries related to money transfer transactions.

Assist customers via phone, email, and chat with professionalism and empathy.

Escalate issues to the relevant departments when necessary.

Identify and assess customer needs to ensure satisfaction and quality service.




  


What you need:

Fluency in Swedish and English.

A solution-oriented mindset and excellent communication skills.

Ability to work in a fast-paced, team-oriented environment.

No prior experience required—just a willingness to learn and grow!


  




What’s in it for you?

Fully paid training to prepare you for success.

A competitive salary with additional health insurance and benefits.

Access to 50+ perks and services tailored for employee well-being.

Relocation assistance to make your move to Sofia seamless.

Career development opportunities in a leading global company.

A positive and inclusive work environment with supportive colleagues.


  

Ready to make the move?

Apply today! We are conducting interviews on an ongoing basis and look forward to sharing more about this exciting opportunity with you.