Technical Support Engineer

Job description
Hamilton Storage is a leading developer and manufacturer of products that service the Pharmaceutical, Research, and Agricultural industries. Hamiltons customers range from renowned academic institutions and government laboratories, to the world's leading pharmaceutical, biotechnology and clinical research organizations.

With operations in Ems Switzerland and Franklin Massachusetts Hamilton sell and service products through a combination of direct and distribution channels to customers around the world. Due to the rapid increase in systems in Nordic country the Technical Support organization is looking for a Technical Support Engineer.

Responsibilities
Installation and commissioning of new Biobank and Compound Management Systems
Training and technical advice to our customers
Performing regular maintenance work
Repair services in the event of a fault
Independent planning, execution, and documentation of the work
Supervision of our technical support hotline
Introduction of corrective and preventive measures
Interface with cross-functional work teams such as R&D, Customer Service, Product Management, Manufacturing, and Sales


Qualifications
A degree in technical engineering or an equal technical education
Preferably a background in the Life Science market
Professional experience in a similar position is an advantage
Accustomed to working independently
Customer-oriented and at the same time entrepreneurial thinking
You work reliably under time pressure, flexible and resilient
Fluent written and spoken English


Application
In this recruitment, Hamilton Storage is collaborating with Randstad Life Sciences. For questions regarding this role, please contact recruitment consultant Peter Janson

About the company
Hamilton Company specializes in the development, manufacturing and customization of precision measurement devices, automated liquid handling workstations, and sample management systems. Hamilton's processes are optimized for quality and flexibility. Whether it's a custom needle with a quick delivery time frame, a special length pH sensor, or a comprehensive solution to fully automate your assay workflow, trust that Hamilton products will always meet your needs.

Hamilton Company has been a leading global manufacturer for more than 60 years, with headquarters in Reno, Nevada; Franklin, Massachusetts; Timișoara, Romania; Bonaduz, Switzerland; and subsidiary offices throughout the world.