Technical Support positions - Norwegian Speakers

Recruitment company based in Dublin, Ireland. Currently focusing on IT recruitment - junior positions combining Customer Service and Technical Support with global IT company IBM.

Do you have an interest in IT and enjoy dealing with people? Then this position is for you!
We are currently looking for Norwegian Customer Service Representatives to work in IBM's European Centre in Dublin, Ireland. This is an excellent opportunity for a career in IT within a multinational and busy environment. The ideal candidate will have previous customer service experience and a strong interest in IT.
This is the perfect job for people with fluent Danish and a good level of English who want to:

~ develop their IT- and Customer Service skills in a call centre environment.
~ get a great international experience in a friendly and multicultural company.
~ get a competitive salary as well as a relocation package.
Responsibilities:
~ Dealing with inbound calls from IBM business clients.
~ Identifying and solving client problems, and updating client files.
~ Dealing with other clients technical queries which are related to their IBM products.
Conditions & Benefits:
~ The work is performed within IBM but the Contract is signed between you and Manpower, starting for a period of 11 months and then extended on 12 months basis.
~ 20 days holidays + 9 bank holidays per year.
~ Full training provided (2 weeks).
~ Access to the Global Learning Centre (1,100 courses for free).
~ Facilities on site include gym, canteen, doctor, social club, etc.
If you are an energetic and outgoing professional intent on providing world-class service, this is the role for you! Variety, responsibility, teamwork, training and rewards are all on offer. This is an excellent opportunity for someone who wants to develop their Customer Service and computer skills within a global company. You will work in a friendly environment where employee creativity and innovation are both encouraged and rewarded. All our preparations and interviews are carried out over the phone, so you won't need to fly to Ireland until you have been made an official offer.

Does this sound like the job for you? Then why not apply today?!
Requirements:
~ Fluent Norwegian and a good level of English, both written and spoken.
~ Previous Customer Service experience (at least 6 months) is a must.
~ A genuine interest in IT (previous IT experience and/or IT degree are an advantage).

40 hours/week, office hours Monday - Friday. Due to the time difference between Norway and Ireland certain shifts will be starting at. 6.00. A requirement is that you are flexible when it comes to working hours as you may be asked to cover occasional evening shifts if necessary.

Preparations and interviews are held over the phone, so you don't need not fly back and forth. Manpower/IBM offer a contribution towards your move; 700 euro from which 350 euro is paid after 2 months and the remaining 350 euro after an additional two months. (This is tax free so you would receive 350 euro x 2).

Place of work: Dublin.