Territory Account Manager

It’s fun to work in a company where people truly BELIEVE in what they are doing! We’re committed to bringing passion and customer focus to the business and are now looking for another passionate, process driven sales professional with the ability to lead with insight, take control of the customer conversation, and evangelize the Calabrio message.
A member of our team is after 5 years on the job moving on and leaves a vacancy in our Scandinavian sales team.
We are at a very exiting point of our evolution bringing new tools to the market to supporting our customers “digitalization” journey.
About the job
Find and develop new customers through high level of individual drive and creativity
Uncover, develop and lead all sales activities for sales within existing customer base
Develop and execute an account plan for each customer, including strategy, actions, timeframes, milestones and responsibilities
Exhibit strong strategic thinking, initiative and project leadership skills
We serve our markets both direct and through our partners.
We have individual quotas and objectives but manage to combine that with tight team work helping each other out both on tactical case level as well as even sometimes practically in customer facing situations.

About you
B2B direct sales in software and/or technology OR selling contact center outsourcing services is a requirement
Experience selling to or working within contact centers is an advantage.
Strong communication skills with the ability to translate complex technical concepts into business terms and communicate business value
Proven ability to follow process driven sales
Must demonstrate an ability to prospect within end user community
Accurate and dependable forecasting
Fluency in English and Swedish is a requirement, knowledge in Danish is considered advantageous

About Calabrio
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform allows for quick deployment of remote work models—and it gives our customers precise control over both operating costs and customer satisfaction levels. Our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Customers choose Calabrio because we understand their needs and provide a best-in-class experience, from implementation to ongoing support.
A bit about our culture
Your personal skills are of great importance to us. Calabrio is characterized by a strong entrepreneurial spirit. You will fit in if you are customer-driven, take initiative and get things done. We have built a solid foundation of satisfied customers and channel partners and are now ready to take the next step to increase growth. If you are the right person, you will join an international company with a cutting-edge product, motivated employees and very satisfied customers.