Windows Systems Engineer Helsingborg

UCG är ett konsultbolag för tjänster inom IT och elektronik/telekom.Genom UCG Recruitment hjälper vi även kunder med rekrytering inom samma branscher.Vi har kontor i Kista i norra Stockholm men är verksamma över hela landet.För kunds räkning söker vi en person enl nedan för placering hos kund i slutet av juli.------------------------------------------------------------------------------ Job Description: - Windows Systems Engineer - We are responsible for all standard Windows Servers deployed globally in our retail units based on our Common Client concept.The goal is to ensure smooth operation of these servers to support the daily business operations in the retail organisations.- We provide a high level of systems availability and quick incident solving times by using a common infrastructure across all sites supported by our processes.This is achieved with 24X7 support using "Follow the Sun" concept with our resources locatedin Shanghai, Helsingborg, Wallau & Philadelphia.- Example of the servers that we are fully responsible for include: File & Print Servers and Terminal Servers running standard applications to support retail operations.The main tasks in the job will be: .Maintain the health of the Windows server pool by providing systems engineering and administrative support for Widows systems as assigned..Monitor and analyze system activities to ensure maximum performance, efficiency, and availability of the Servers and respond to alerts in a timely manner..Perform both routine and emergency systems administration tasks for daily operations on production and test systems which range from moderately to highly complex in nature..Regularly practice and refine disaster recovery procedures to restore from major system outages or corruption..Perform troubleshooting and analysis of escalated incidents to isolate, diagnose and resolve problems related to the Windows servers .Create and update operational and maintenance documentation as required..Provide statistics and reports on system performance as requested..Contribute to an environment where our culture is a strong and living reality that embraces the diversity of coworkers and customers..Assume responsibility for other tasks and projects as assigned - Working Language: Swedish and English Competence Following demands must be fulfilled: .Be structured and understand the ITIL based processes such as Change Management, Configuration Management and Incident Management etc..Be able to work independently but also in team and together with colleges at other IT offices..Have competence to act in order to achieve the expected quality in line with our cost consciousness..Be service minded with creative problem solving skills and ability to put the user in focus..Have good communication skills both verbally and in writing .Be able to manage multiple tasks and priorities with a holistic mind and a sense for details..Be able to adapt to new challenges and demands, both technical changes and new ways of working.Take own initiatives to make things happen..Act and behave, in line with decided goals and according to planned procedures, to achieve results and reach the goals. Vi strävar efter en jämnare könsfördelning och ser positivt på kvinnliga sökanden.Svar med CV/profil på Word-format.Vi önskar inte kontakt med rekryterare och annonsörer!