Business Operations Partner

Ework Group in Malmö need to strengthen their team and are now looking for a new team member to join as a Business Operations Partner.

About the role
The Business Operations Partner role can shortly be described as an operational partner and coordinator in the Ework business. By having control over the consultant intake you will act closely to the business and handle both new and ongoing contracts and negotiations with suppliers and clients. You will handle ending assignments by extending them and negotiating for a win-win-win situation for all parties. We value the relationships and gain our consultants and clients trust by giving great service and tailored solutions as well as knowledge of market prices/trends. The role is a problem solver with a drive to constantly optimize and improve our processes, both internally and externally.

Role responsibilities

• Contracting of an already known consultant, where no selection process is needed.
• Handle extensions of assignments and offboarding when needed.
• Develop relation with buyers and consultants/suppliers during the assignment and seek to identify new business opportunities.
• Have an overview over the delivery
• We follow up on the client´s process, act as change agent and improve clients compliance.
• Act according to frame agreement, business model and game plan.
• Be proactive, strive to be involved as early as possible in the dialogues between client and consultant.
• Be advisers regarding trends, market prices, contract length, our services etc
• Be determined to ensure buyer- and consultant satisfaction in each ongoing assignment as well as strengthen the relationship with Ework
• Case management and problem solving/improvement work together with all parties (client, supplier, other functions within Ework)

 

About you
We think you have at least 1 year experience from a similar role, working within service, B2B sales, business/private advising, building long term relationships, coordinating and improvement of processes.
You are service minded and not afraid to "pick up the phone" as networking and conducting dialogues come naturally to you. At the same time you enjoy working administrative and like to create order where there is chaos.
You like to work both independently and in teams, being responsible for your own portfolio of clients, cases and processes and at the same time have the support and guidance of a close team with whom you have daily check-ins with.
Sustainability is not just about recycling your garbage- for you it´s also about relationships, making things last in the long run. Improve in order for you to not need to work harder but smarter.
You are fluent both written and verbally in Swedish and English.
You are a team player, an initiator of things, a doer who is not afraid to admit when you are wrong or share your opinion and ideas when seeing things that could improve.

Important for the role:

• At least 1 year experience fron a similar role
• Fluent in Swedish and English

We will attribute great importance to personal suitability.

About Ework
Ework Group is a market-leading and independent consultant provider operating in northern Europe, which focuses on IT, telecom, technology, and business development. Without having consultants employed, Ework can impartially match every assignment with the right competence from the whole market. Ework was founded in Sweden in 2000 and is now active in Sweden, Denmark, Norway, Finland, and Poland. The company has framework agreements with over 170 leading corporations in most sectors and has over 12,000 consultants on assignment.

Contact details

If you have questions about the assignment or the recruitment process, you are welcome to contact responsible recruiter:

Marie Ekvall name via marie.ekvall@adecco.se

Welcome with your application!

Keywords
Business Operations Partner, Skåne, Malmö, Ework, Adecco