Customs Compliance Specialist (tullspecialist)



Within the H&M Group, Logistics is responsible to make our fashion flow in a sustainable, qualitative and efficient way. We put the customer in focus and our job is about fulfilling the customer promise, creating a great online and in-store shopping experience.
We are currently looking for Customs Compliance Specialists to join our Impex team in Eskilstuna. The Distribution Centre with 400 employees delivers to all H&M stores in Sweden, Norway and Iceland. In the future we will supply all H&M stores in Finland as well.

As a Customs Compliance Specialist you support day-to-day import and export execution, ensure compliance to standards and support global initiatives for trade and customs enhancements.

Your main responsibilities:
Import planning (and cross-docking) of cargo arriving by all modes of transport (sea, air, truck, rail) both within and outside the EU for the DC’
Export (cross-border) to countries outside the EU in cooperation with internal departments and broker.
Timely prepare and administrate entries for customs clearance and support compliance with global rules, standards and regulations set by Global Trade & Customs
Customs clearance of incoming goods.
Review performance of service providers that deliver to the DC.
Communicate with service providers and handle the process with them.
Approve freight and service invoices for accuracy for the DC’s, as well as budget control.
Handle all import related issues, e.g. trace missing cargo, handle transport insurance cases (claims).
Speaking partner for customs audits and controls.
Keep statistics and KPI’s.
Work in close cooperation with our own warehouse.


Just like everyone else at H&M you contribute to our business success by being results driven, business minded and a team player, a role model for H&M.
To be successful in this role, we believe that you have the following qualities/competencies:
knowledge of import and export processes in region across all types of cross-border flows
have experienced customs declarant
have excellent knowledge of custom rules
have clear communication skills & fluent written and spoken both English and Swedish
good knowledge of common IT applications. SAP knowledge is a plus
coordination skills and “can do” attitude
ability to collaborate and co-create with others
agile mindset with a positive attitude to change and meaningful growth
inclusive and empathetic towards others whilst encouraging diversity
ability to understand your impact to others and contribution to the bigger picture

Ytterligare information

This is a full-time position starting with a probationary period of 6 months. The location is based in Eskilstuna and part of the Logistic Region North Europe. As a Customs Compliance Specialist, you report directly to the Impex Manager. Start date during autumn 2022 or by agreement.
If you feel your experience, skills, ambitions and mindset are right for this role, please send your application no later than July 31st. We are looking forward hearing from you!
If you have any questions regarding this position, please contact Gunnar Kågström (Impex Manager) +46 16 5859665, or Petra Landin (HR generalist), +46 70-7963973,

Find your Place to grow at H&M! We make it happen. At H&M Logistics we believe it’s possible to find what you like, space to make your mark and room to grow. A place where you can belong and be truly yourself. With a team that gets things done, in a company that never stands still. At H&M Logistics we believe it’s possible, because together we make it possible.


  • Arbetsplats: H&M Group STOCKHOLM
  • 1 plats
  • Tills vidare
  • Heltid
  • Fast månads- vecko- eller timlön
  • Publicerat: 19 juli 2022
  • Ansök senast: 18 augusti 2022


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